What are the responsibilities and job description for the UTS - Temporary Biographical Specialist at NC State position at North Carolina State University?
Position Information
Posting Number
PG194928TM
Position Number
48SM47
Position Type
Temporary
Essential Job Duties
Primary Purpose of Position:
Individual will assist the department on daily tasks and projects including processing of demographic and engagement data update requests in database of record, Lobo Ascend on Salesforce. Position will also be responsible for providing exemplary customer service to university partners in a timely and professional manner, processing and communicating completion of help desk tasks on a daily basis, responding and escalating issues and/or questions to appropriate leadership as necessary. Research and verification of new verifiable data, and identification of accurate demographic information, including address; email; phone; employment; relationships; and life event data will also be key to position.
Individual will assist the department on daily tasks and projects including processing of demographic and engagement data update requests in database of record, Lobo Ascend on Salesforce. Position will also be responsible for providing exemplary customer service to university partners in a timely and professional manner, processing and communicating completion of help desk tasks on a daily basis, responding and escalating issues and/or questions to appropriate leadership as necessary. Research and verification of new verifiable data, and identification of accurate demographic information, including address; email; phone; employment; relationships; and life event data will also be key to position.
Is Time Limited
No
If Yes, Appointment Length
Department Information
Job City & State
Raleigh, NC
Department
System Information
Classification Title
Temporary-Clerical
Working Title
UTS - Temporary Biographical Specialist at NC State
