What are the responsibilities and job description for the Administrative Support Specialist position at North Coast Education Services?
Job Description:
We are seeking a highly skilled and organized Office Assistant and Client Intake Specialist to join our team at North Coast Education Services. This dynamic role will involve providing exceptional administrative support, managing client relationships, and maintaining accurate records.
Key Responsibilities:
Requirements:
We are seeking a highly skilled and organized Office Assistant and Client Intake Specialist to join our team at North Coast Education Services. This dynamic role will involve providing exceptional administrative support, managing client relationships, and maintaining accurate records.
Key Responsibilities:
- Answer phone calls with professionalism and resolve client concerns efficiently.
- Maintain the President's calendar, schedule meetings, and oversee Curriculum Materials Distribution and Inventory.
- Process client contracts, track licensure, and background checks for compliance.
- Update client and tutor information in company databases and maintain regular attendance.
Requirements:
- Bachelor's degree, preferred.
- 3-5 years of relevant office experience.
- Strong proficiency in Microsoft Office, Google Suite, and Adobe e-sign software.
- Prior experience with industry-specific CRM software, ACT, is a plus.
- Excellent communication, organizational, and interpersonal skills.
- Able to maintain strict client confidentiality and manage time effectively.
