What are the responsibilities and job description for the IT Service Center Associate - (2956360) position at North Dakota State University?
Position Information
Description & Details : This position is an essential part of the IT Service Center. The individual in this position coordinates card production functions for the IT Service Center; coordinates processes and education for the NDSU Record Management program; and serves as a leader and role model for employees in customer service and teamwork. Additional information is available in the position description.
Work Schedule : University office hours, customarily M - F, 8 a.m. - 5 p.m.
Advertised Salary : $43,000
Minimum Qualifications :
- Associate’s degree or equivalent experience
- Strong organizational skills
- Strong and effective oral and written communication skills
- Experience in working with advanced functions on Microsoft office suite, including Excel
- Experience in documentation for websites
- Demonstrated capacity for self-directed learning.
- Ability to work independently.
- Strong analytical and diagnostic skills
- Excellent interpersonal skills
- Ability to solve complex problems independently and in collaboration with users, vendors, and colleagues.
Preferred Qualifications :
Core Competencies :
Applicant Materials Required : cover letter, resume that includes 3 professional references
NDSU OFFERS EXCELLENT BENEFITS!
Full time employees are eligible for the following benefits :
About Us :
North Dakota State University is distinctive as a student focused, land-grant, research university. We educate leaders who solve national and global challenges by providing affordable access to an excellent education that combines teaching and research in a rich learning environment.
NDSU is in the highest Carnegie Classification of Institutions of Higher Education, R1, granted to the top research institutions in the country.
NDSU has offices across the state of North Dakota, and the main campus is in Fargo, on the Minnesota border. Along with Moorhead, Minnesota, Fargo forms one of the largest metropolitan centers between Minneapolis and Seattle. The community is consistently ranked as one of the best places to live.
No Smoking Notice :
As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.
EO / AA Statement :
North Dakota State University is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, color, gender expression / identity, genetic information, marital status, national origin, participation in lawful off-campus activity, physical or mental disability, pregnancy, public assistance status, race, religion, sex, sexual orientation, spousal relationship to current employee, or veteran status, as applicable.
Diversity Statement :
NDSU strives to be a community of belonging, recognizing unique differences as strengths of our university. We seek to recruit and retain a diverse workforce that supports a community in which diverse populations and perspectives will know and learn from one another. NDSU values candidates who are committed to our core values of respect, inclusivity, community, creativity, excellence, impact, innovation, integrity, resilience, responsiveness, and transformation. Successful candidates will be committed to and help advance our strategic goal to create and maintain an open and respectful environment to promote inclusivity and diversity as a cornerstone of education, research, and outreach.
Veteran’s Preference Notice :
This position is subject to North Dakota Veteran’s Preference requirements.
Reasonable Accommodation Information
Salary : $43,000
