What are the responsibilities and job description for the Community Engagement Coordinator position at North East Kingdom Community Action?
Description
Job Title: Coordinator - Community Engagement
Department: Administration
FLSA Status: Non-exempt
Hours/Weeks: Full Year, Full Time
Hiring Range: $20.00 - $24.83
NEKCA Mission Statement:
To empower all generations in the Northeast Kingdom to grow, prosper, and thrive.
SUMMARY:
Coordinators at NEKCA lead and organize across multiple programs and providers to integrate and streamline services throughout our agency and with regional partners. Coordinators are highly collaborative and great communicators. They are responsible for facilitating program and regional meetings and implementing human-centered programming across all levels of programming. Coordinator responsibilities may include supervision, grant reporting, and ensuring smooth operations at service locations supporting the Program Manager.
This position is a Coordinator for Community Engagement for the Development and Communications Department.
ESSENTIAL FUNCTIONS:
• Perform intake per requirements of NEKCA/grantor. Determine and verify eligibility for all applicants in accordance with program guidelines
• Collect and report all data accurately and timely into GoEngage to meet program deadlines
• Assess participants in crisis to determine immediate needs and develop a plan for response, including referrals (interagency and external)
• Work collaboratively with community partners to address needs of low-income households
• Understand and follow all program guidance and policies
• Provide programmatic support to work team as designated by Program Manager
• Provide Program Manager with regular updates
• Attend and participate in staff, agency and community meetings deemed necessary for job performance
DUTIES AND RESPONSIBILITIES:
• Actively participate in NEK Prosper!, Vibrant ONE (Accountable communities for health), and Working Community Challenge Core Team
• Form trusting relationships with community members using a whole family approach
• Conduct community surveys, focus groups and engage community members with lived experience for input on services and needs
• Implement strengthening families' strategies and programming in community-based settings
• Work with internal teams to develop innovative programs and initiatives that align with the NEKCA strategic plan
• Create opportunities for community participation and social connection
• Track, analyze, and report on outreach activities and results
• Help manage efforts such as grants, special events, and other initiatives
• Attend community events, meetings, and workshops to represent the organization
• Prepare regular reports on program performance and progress
• Ensure compliance with all applicable laws, regulations, and policies
•Work with Food Shelf Navigator and Food Access Program Manager to distribute food and services through mobile units
• Assist with other duties as assigned
•Regularly visit NEKCA sites and attend special events in order to connect and tell our story
• Ability to work occasional evenings and weekends as required
Core Competencies:
• Must have excellent communication and interpersonal skills. Must be able to maintain good relations with participants, other staff, and members of the community.
• Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
• Proficiency in Microsoft Office products and database management systems.
• This position is considered a mandated reporter.
• Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent)
• Demonstrate positive problem-solving skills in stressful situations.
• Demonstrate the ability to work effectively as part of a team.
• Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
• Maintain confidentiality.
• Complete all required trainings and professional development.
Requirements
Education and Experience:
BA (preferred)
1-2 years relevant experience required
Background Checks:
Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, criminal background and driving records.
Transportation Requirements:
This position requires that employees have access to dependable transportation.
WORKING CONDITIONS:
Employees in this position work primarily in an office environment with moderate noise levels and controlled temperature conditions. The work involves sitting for extended periods of time, using a computer and other office equipment, and may require occasional lifting of up to 25 pounds. Position has occasionally bending, stooping, or reaching for items. Standing or moving around the office area.
Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of their job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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NEKCA is a proud equal-opportunity employer. We work diligently to recruit a broad pool of candidates and to hire and promote qualified individuals whose personal experiences, characteristics, and talents reasonably reflect the diversity of the communities served by NEKCA. Our equal employment opportunities apply to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We encourage applications from women, minority groups, veterans, and people with disabilities.
Qualifications for positions within NEKCA are determined by the duties and responsibilities of the position itself.
Salary : $20 - $25
