Performance Management and HR Projects Administrator

Title:                    Performance Management and HR Projects Administrator

Reports to:         VP Corporate Services

Department:       Corporate Services/Human Resources

Purpose: Responsible for the performance management and employee development programs as well as various HR projects. The main objective of this role is to enhance employee performance, productivity, and morale while aligning individual performance with NGEMC’s strategic goals. This role is crucial for ensuring that NGEMC’s performance management systems are effective, employees are well-trained, engaged, and committed to continuous improvement, and that HR projects are executed efficiently.

Minimum Qualifications: 

·       Bachelor's degree in Human Resources, Business Administration, or a related field.

·       3 years of experience in performance management or HR project administration.

·       Strong communication and presentation skills.

·       Excellent interpersonal and mentorship abilities.

·       Proficiency in HR software and performance management tools.

·       Ability to analyze performance data and provide actionable insights.

·       Strong organizational and project management skills.

Preferred Qualifications:

·       PHR or SHRM HR certification

Job Functions:

·       Performance Management:

     o   Develop and implement performance management policies and procedures.

     o   Provide training and guidance to managers and employees on performance management processes, including goal setting and performance reviews.

     o   Monitor the effectiveness of performance management programs and make adjustments as necessary.

     o   Work with managers to address performance issues and develop performance improvement plans.

     o   Facilitate communication between employees and managers to ensure clear expectations and understanding of performance goals.

     o   Provide coaching and feedback to employees to improve performance.

     o   Collaborate with HR and leadership teams to align performance management with compensation, succession planning, and employee development initiatives.

     o   Conduct analysis and reporting on performance data to inform decision-making.

     o   Ensure compliance with legal and ethical standards related to performance management.

·       Employee Development:

     o   Implement development opportunities for all employees to promote growth and continual learning.

     o   Utilize various platforms to offer in-person, virtual, and on-line learning.

     o   Collaborate with HR and leadership teams to determine areas of focus and future needs.

     o   Develop metrics to evaluate effectiveness and employee engagement.

·       HR Projects:

     o   Assist in the development and enhancement of HR project reporting.

     o   Support the implementation of HR projects, including tracking progress and ensuring timely completion.

     o   Coordinate with various departments to gather necessary information and strategic objectives.

     o   Assist with Corporate and HR projects as requested.

Core Competencies:

·       Excellent oral and written communication skills, with a strong customer service mindset.

·       Ability to multi-task and prioritize events.

·       Excellent interpersonal skills.

·       Ability to collaborate and cooperate with diverse team members.

·       Ability to prioritize projects and tasks.

·       Ability to utilize technology to maximize efficiencies and service.

·       Ability to promote safer, better, faster, and leaner work practices.

·       Consistently demonstrate empathy and compassion.

·       Experience with workforce planning and key metrics tracking.

·       Knowledge of legal and ethical standards in HR and performance management.

·       Ability to foster a positive and engaging work environment.

Core Values:

• Safety: Continually adheres to regulations and ongoing training to maintain a safe work environment for all.
• Operational Excellence: Works smart and efficiently to provide exceptional reliability and is a sound financial and economic steward. Collaborates to develop the best solutions.
• Engagement and Growth: Takes responsibility for own actions, success and growth. Expresses commitment to work hard, with a positive attitude. Demonstrates good judgement and embraces constructive criticism and challenges. Seeks opportunities to learn and share knowledge.
• Integrity: Honest, respectful, kind and trustworthy. Brings a positive influence and values diversity. Eager to own, apologize and fix mistakes promptly and follow through timely on commitments. Maintains confidentiality.
• Teamwork: Provides assistance, information or other support for the team to build or maintain relationships.
• Customer Commitment: Puts the convenience of the members and internal customers first; asks for and values opinions of those whom they serve. Provides solutions with a sense of urgency and concern while being present, open and empathetic.
• Community Minded: Desires to make a difference in the communities served by NGEMC.
• Change: Constantly seeks opportunities to develop better services and more efficient.

Physical Demands:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities (some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees).  Requires physical ability in reaching, stooping, standing, walking, lifting, must be able to lift small objects with the fingers, grasping, talking, hearing, repetitive operations, and defined sedentary work.  Visual acuity required with administrative machine operation.

Working Conditions:

General office environment; requires flexibility to work during emergency situations; requires flexibility to work irregular hours.