Coordinator for Residential Services

Position Summary: The Coordinator for Residential Facilities provides oversight for residential spaces at NGU. This position is a 12-month, full-time with benefits position housed with Campus Ministries and Student Engagement (CMSE). This person reports directly to the AVP for Student Life and is required to live on campus. This person plays a key role in helping develop transformational leaders for church and society, specifically within the residence halls. This person is expected to live in accordance with a Christian code of conduct and to take a Christian discipleship orientated approach to the training and leading of the Student Leadership Team. This position takes charge of managing the facilities by collaborating closely with Campus Enhancement Services (CES), Budd Group and NGU Tigerville Operations. The person should effectively engage with a diverse group of individuals, including students, faculty, and staff. They will strive for excellence in Residential Services and cultivate strong, discipleship-oriented relationships with students in the residential community.

RESPONSIBILITIES:

• Assist the Assistant Vice President (AVP) for Student Life in developing methods, plans, and policies that align with the goals of Campus Ministries and Student Engagement (CMSE).
• Support the management and training of the departmental paraprofessional staff by consistently meeting with the Student Leadership Team Facility Techs.
• Conduct walkthroughs of each residential space once a semester and at the end of summer.
• Serve as the primary lead for both credentialling services along with the door security systems.
• Aid in managing the FASTpass and check-in processes for the institution.
• Identify and recommend improvements for the residential facilities.
• Assist in managing work orders for residence halls.
• Provide support with housing placements when the Coordinator of Residential Services is out of the office or during peak room assignment seasons.
• Communicate regularly with the System Manager for CMSE to maintain the current database and housing systems while planning for future technological growth in the area.
• Help manage non-standard check-in days (such as during football events or for summer staff).
• Collaborate with the AVP of Student Life to manage contracts and maintenance for married housing.
• Work closely with the Campus Enhancement team, Budd Group, and NGU Operations to ensure that relevant departments are informed about issues in the residence halls.
• Complete other projects and assignments from the AVP for Student Life.

Physical Requirements

• Visual Abilities: Read reports, create presentations, and use a computer system.
• Hearing: Hear well enough to communicate with co-workers, vendors, and students.
• Dexterity, Grasping, Feeling, Write, type, and use the telephone, copier, and computer systems.
• Mobility: Open files and operate office machines; move between departments and attend meetings across campus. Visit all residential facilities on campus on a regular basis.
• Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly.
• Lifting, Pulling, Pushing: Exert up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions 75 to 100% of the time.

WORKING RELATIONSHIPS

This position is a full-time position in Campus Ministries and Student Engagement and reports directly to the AVP for Student Life. This position works closely with all other employees in the Campus Ministries and Student Engagement department and must be able to work with a wide range of individuals including students, faculty, and staff.

WORK SCHEDULE

Campus Ministries and Student Engagement is open Monday through Thursday, 8:30 a.m. to 5:00 p.m., and Friday 8:30 a.m. to 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required.

TRAVEL

Some travel may be required, however, all travel will be within regional proximity to the NGU Tigerville campus.

This job description in no way states or implies that these are the only duties to be performed by the employee. S/he will be required to follow any other instructions and to perform any other duties as requested by his or her supervisor.

• Professes evangelical Christian beliefs.
• Supports NGU’s mission statement and core values and holds a commitment to a Christian lifestyle and character in keeping with the biblical model.
• Affirms an understanding of and willingness not to teach contrary to the Baptist Faith and Message 2000
• Affirms an understanding of and willingness not to advocate contrary to the University's statement on Human Flourishing.
• Minimum of a bachelor's degree.
• Master’s Degree preferred.
• Minimum of 3 years prior applicable experience preferred.
• Ability to organize, prioritize and problem solve with frequent interruptions.
• Computer literacy and knowledge of Microsoft Office 365; experience with database use preferred.
• Understand and comply with HIPAA and FERPA regulations.
• Integrates Biblical standards within all assigned responsibilities and approaches student engagement from a Christian, ministerial approach. (mention prayer, chapel, mentorship, spiritual counseling, crisis care)
• Ability to develop and maintain healthy relationships with students, faculty, and staff.
• Ability to think creatively, improve current processes, and develop new initiatives.
• Desires to live beyond the job description to better the NGU community through Christian service and discipleship.
• Demonstrates a desire to seek excellence in all they do.