What are the responsibilities and job description for the Business Systems Analyst position at North Highland?
REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN
Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new Business Systems Analyst.
HOW WILL YOU MAKE CHANGE HAPPEN?
The Business Systems Analyst position requires a professional who can bridge the gap between technical and business stakeholders, ensure system quality, and manage requirements.
The ideal candidate will have prior experience as a Business Systems Analyst / Functional Analyst in the Health Insurance Exchange (HIX) or health insurance industry. And should have working knowledge of the Affordable Care Act (ACA), related systems, processes, and relevant regulations.
You Will
System Quality Assurance and Monitoring
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We Strive To Have The Most Enviable Culture On The Planet, Inspiring People To Reach Their Full Potential. Here’s How We Make It Happen
Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.
Enviable Total Rewards. We inspire our employees to do their best work. North Highland’s Total Rewards Program encompasses PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k), and a variety of other perks like a dedicated Health Advocate, commuter benefits, and legal assistance. In addition, a competitive hourly rate of: $75.00 - $85.00/hr;.
READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
#ind2
Reference: 47775
APPLY FOR THIS JOB
Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new Business Systems Analyst.
HOW WILL YOU MAKE CHANGE HAPPEN?
The Business Systems Analyst position requires a professional who can bridge the gap between technical and business stakeholders, ensure system quality, and manage requirements.
The ideal candidate will have prior experience as a Business Systems Analyst / Functional Analyst in the Health Insurance Exchange (HIX) or health insurance industry. And should have working knowledge of the Affordable Care Act (ACA), related systems, processes, and relevant regulations.
You Will
System Quality Assurance and Monitoring
- Conduct daily system monitoring and quality assurance checks.
- Lead defect triage meetings and coordinate resolution with vendors.
- Generate and deliver system QA reports.
- Monitor and analyze key application indicators and data anomaly reports.
- Serve as a liaison between technical and business stakeholders.
- Coordinate with system vendor on issue resolution and data corrections.
- Facilitate communication between various teams and leadership.
- Act as a subject matter expert (SME) on enterprise applications and workflows.
- Develop and maintain user guides, reference manuals, and training materials.
- Support execution of annual processes (e.g., Periodic Data Match, 1095-A, Auto-Renewals)
- Conduct ad-hoc analysis and develop presentations for business teams.
- Elicit, analyze, and document business requirements.
- Create detailed requirement elaboration documents.
- Facilitate stakeholder sessions to gather feedback and validate results.
- Review system design documents and provide feedback.
- 3 years of experience as a Business Systems Analyst, preferably in the Health Insurance Exchange or health insurance industry
- Strong analytical and problem-solving skills, including root cause analysis, gap analysis, and process mapping.
- Excellent communication and stakeholder management abilities
- Proficiency in requirements elicitation, documentation, and management.
- Experience with system quality assurance processes and defect management.
- Familiarity with project management and defect tracking tools (e.g., Jira)
- Experience with State Based Marketplace / State Based Exchange systems.
- Knowledge of Affordable Care Act systems, processes, and relevant regulations.
- Experience in functional analysis and business process improvements.
Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We Strive To Have The Most Enviable Culture On The Planet, Inspiring People To Reach Their Full Potential. Here’s How We Make It Happen
Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.
Enviable Total Rewards. We inspire our employees to do their best work. North Highland’s Total Rewards Program encompasses PTO, Medical, Dental, Vision, STD/LTD, Life Insurance, FSA/HSA, 401(k), and a variety of other perks like a dedicated Health Advocate, commuter benefits, and legal assistance. In addition, a competitive hourly rate of: $75.00 - $85.00/hr;.
READY TO MAKE CHANGE HAPPEN?
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We break new ground today, so tomorrow is easier to navigate.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
#ind2
Reference: 47775
APPLY FOR THIS JOB
Salary : $75 - $85
