What are the responsibilities and job description for the Scheduling Coordinator position at North Idaho Dental Group?
North Idaho Dental Group
Scheduling/Treatment Coordinator
4 days per week
7:45-4:30
The team at North Idaho Dental Group are seeking a team member that is personable, detail oriented, organized, computer literate and has a great track record for attendance. Provides outstanding customer service to our patients and supports our team members. Must have an exemplary attendance record.
Job Duties
· Completes daily front office functions, answers phones, check-in patients
· Collect, enter and track patient data within the electronic record
· Record and update contact information
· Record and reschedule appointments as directed
· Complete follow up and reminder calls for appointments
· Operate office machines and manage phone lines, mail, texting and email
· File, clerical duties, special projects, and other front office functions as asked by team members
Skills and Abilities
· Ability to communicate with an exceptional customer service mindset
· Ability to understand and maintain compliance with all regulatory requirements and standards and ensuring continuous compliance
· Ability to transcribe, collect, enter and track patient data using a computer
· Ability to manipulate detailed pieces of data with accuracy and focus
· Work well under pressure and be flexible to help where needed
· Proficient computer skills
Education and Experience
High School diploma or equivalent
Minimum of 1 year experience in an administrative supporting role; preferably in a Dental/Medical care setting
Job Type: 4 days per week, Monday-Thursday
Experience:
- Front Desk: 1 year (Preferred)
- Dental/Medical Office: 1 year (Preferred)
Education:
- High school or equivalent (Preferred)
Communication method(s) used:
- Phone
- In person
Schedule:
- Day shift
Compensation:
· Excellent hourly wage
· Full benefits
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person