What are the responsibilities and job description for the Front Office Business Coordinator position at North Mankato Family Dentistry?
We are looking for an energetic and friendly front office business coordinator to join our team!
This is a full time position ranging from 36-40 hours per week/ working directly with patients. This is not an entry level position. Will also strongly consider any individual with clinical background looking to transition to front desk.
Skills that you would use on a daily basis will include: math, written and verbal communication, time management, scheduling 7 columns, team work, collaboration, and dental vocabulary.
You would work collaboratively with the team to make excellent patient care a top priority. As a business coordinator, you would be responsible and accountable for the results of some of the day-to-day operations which includes making financial arrangements, managing and scheduling patient appointments, tracking lab cases, checking insurance coverages, and any other duties requiring attention throughout the work day. You would be a resource for the team and doctors in the practice and assist them as needed. At times it would be fast paced and other times you would need to be self directed to complete and follow up on necessary tasks. You will also provide hands-on support for daily patient interactions. We offer an extensive and impressive benefit package!
**Written aptitude test will be given prior to an interview. This test is a brief overview of skills you would use on a daily basis.
Please apply only if you are a health conscious person excited to take on a new challenge and join our team of professionals committed to improving lives through exceptional dental care. We are excited to meet you!
Wage is determined based on experience.
Please note, we do not offer medical insurance as a benefit at this time.
Responsibilities
- Financially prepare customers for treatments or checkups
- Answering telephone, making phone calls to patients and referring offices
- Schedule appointments
- Maintain accurate patient records and assist with payment procedures
- Explain and investigate patient insurance benefits
- Monitoring lab cases
- Tracking patient appointments
- Managing multiple projects at a time
- Potential to oversee marketing on social media
Skills
- Math skills used to calculate payments due
- Proven experience as a business assistant/office team member
- Good computer skills and proper knowledge of spelling and grammar
- Excellent communication and people skills
- Attention to detail
- Well-organized and reliable
- High school diploma
- Ability to take direction from manager
- Additional certification or training is an asset
- Ability to manage multiple tasks at a time
- Ability to collaborate with others
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 36 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Preferred)
Shift availability:
- Day Shift (Preferred)
Ability to Commute:
- North Mankato, MN 56003 (Required)
Work Location: In person
Salary : $21 - $26