Biologics Patient Coordinator

Job Summary:
The Biologics Patient Coordinator is responsible for providing comprehensive support to patients receiving biologic treatments, facilitating access to medications, coordinating healthcare services, and ensuring adherence to treatment plans. This role involves collaboration with healthcare providers, pharmaceutical companies, and insurance providers to optimize patient care and outcomes.

The Biologics Patient Coordinator plays a crucial role in supporting patients receiving biologic treatments, ensuring access to medications, coordinating healthcare services, and providing education and guidance throughout the treatment process. This role requires a combination of clinical expertise, patient advocacy skills, and organizational abilities to effectively address patients' needs and optimize treatment outcomes.

Preferred Applicant: LPN, Medical Assistant, Pharmacy Tech

Responsibilities:
1. Patient Support: * Serve as the primary point of contact for patients receiving biologic treatments, providing education, guidance, and emotional support throughout their treatment journey. * Conduct initial assessments to understand patients' medical history, treatment goals, and support needs. * Provide information about biologic medications, including administration, potential side effects, and adherence strategies.

2. Treatment Coordination: * Coordinate with healthcare providers to schedule appointments, laboratory tests, and other necessary services related to biologic treatments. * Facilitate communication between patients, healthcare providers, and specialty pharmacies to ensure timely delivery and administration of medications. * Monitor patients' adherence to treatment plans and follow up on missed appointments or medication refills.

3. Patient Advocacy: * Advocate for patients' needs and rights, including access to affordable medications, insurance coverage, and support services. * Assist patients in navigating insurance claims and reimbursement processes, including prior authorizations and appeals if necessary. * Collaborate with pharmaceutical companies to explore financial assistance programs and patient support services.

4. Education and Outreach: * Conduct educational sessions and workshops for patients, caregivers, and healthcare providers to increase awareness and understanding of biologic treatments. * Develop educational materials, including brochures, newsletters, and online resources, to support patient education efforts. * Participate in community outreach initiatives to raise awareness about biologic therapies and available resources.

5. Documentation and Reporting: * Maintain accurate and up-to-date records of patient interactions, treatment plans, and outcomes in compliance with healthcare regulations and privacy standards. * Generate reports and analyze data related to patient outcomes, medication adherence, and program effectiveness. * Collaborate with internal teams to identify opportunities for process improvement and quality assurance

Experience (Preferred):

• Knowledge of healthcare regulations, insurance practices, and reimbursement processes related to biologic treatments.

• Proficiency in using electronic health record (EHR) systems, patient management software, and Microsoft Office applications.

• Ability to work independently, prioritize tasks, and adapt to changing priorities in a fast-paced environment

**Salary commensurate with experience**

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Medical terminology: 1 year (Preferred)

Ability to Commute:

• Tupelo, MS 38801 (Required)

Ability to Relocate:

• Tupelo, MS 38801: Relocate before starting work (Required)

Work Location: In person