What are the responsibilities and job description for the Master's Level Social Worker (LMSW) Case Management - Full Time position at North Ottawa Community Health System?
General Definition and Scope of Job
This position is responsible for assessment, treatment and case management to NOCHS patients. The position assists in the collaboration and implementation of a plan of care for the patient. This position provides care coordination and discharge planning.
Job Status :
Full Time, 80 hours per pay period, 1st shift / variable
Full Time, 64 hours per pay period, 2nd shift, with some schedule flexibility.
What are the Job Requirements?
Masters degree from an accredited program in Social Work.
Licensed (LMSW).
At least one year of experience in a Medical Social Work including associated hospital experience preferred but not mandatory.
Working knowledge of community resources, current reimbursement information and state / federal laws.
Ability to communicate effectively, verbally and in writing with patients, interested parties and members of the treatment team.
Coordinates a discharge plan for patients.
Completes mental health evaluations.
Assists with placement needs.
Ability to perform conflict resolution where and when appropriate.
Identifies and participates in the development of a discharge plan to reduce nonacute days.
Monitors and records delays in care and discharge; intervening as appropriate.
Documents social work intervention and discharge planning.
Collaborates with a multidisciplinary discharge planning team for early identification of high-risk patients, initiating patient / family conferences to develop the post-hospital / discharge care plan.
Fosters role as advocate via ongoing assessment of patient needs to promote successful discharge plan.
Functions as reference and liaison for community resources and services available to patients of NOCHS.
Understands the requirements of mandated reporting standards of all suspected abuse and neglect regarding NOCHS patients.
What are the Essential Job Functions and Responsibilities?
Ability to identify, coordinate, communicate, and participate in discharge planning with patients and multidisciplinary team via in-person interaction, email, and phone communication.
Ability to recognize and monitor potential barriers to safe discharge planning and intervene as appropriate.
Ability to navigate community resources as well as serving as a reference and liaison for community resources and services.
Ability to perform conflict resolution and crisis intervention when and where appropriate with understanding of the requirements of mandated reporting.
Ability to accurately document interventions, assessments, and discharge planning in the Electronic Medical Record.
Performs other duties as assigned and maintains knowledge of relevant policies, procedures, and requirements related to LMSW / LLMSW.
What Perks or Benefits Can You Look Forward to?
Low cost benefits including medical, dental, and vision available to you and your dependents
FSA / DCRA
401k / Roth, Financial Wellness Benefit
Education reimbursement
Generous Paid Time Off plan (PTO)
6 Paid Holidays
Employee discount in the café, gift shop and pharmacy
Great work environment with a family feel
What can be expected in this job?
Must be able to stand or sit for documentation and patient / family interaction the majority of the day.
Must be computer literate.
Must be able to use office equipment; file cabinets, fax machine, telephones, and copy machines as needed.
Must excel in the area of multi-tasking.
Must excel in managing multiple high need patients and situations.
What are the Working Conditions?
Works in office environments and patient rooms.
Sits and moves about hospital frequently.
Frequent interruptions during the workday; prioritizing Emergency Department patients, discharging patients, and provider inquiries.
Potential emotional stressors related to working with patients and families.
Inconsistent daily routine; breaks and lunches are scheduled around patient and departmental needs.
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