Administrative Assistant/Receptionist

Local long-standing truck line North Park Transportation Co in Missoula, MT has an immediate part time Administrative Assistant, Receptionist opening. This is an in-office position reporting to the Office Manager located in the corporate office in Missoula, MT.

North Park Transportation is a Leader in Regional LTL Carrier Services, providing 80 years of Quality Service to Customers in Colorado, Wyoming, Utah, Montana, South Dakota, Nebraska, Washington, and Idaho.

We are employee owned and employee driven. When you work at North Park Transportation, you become an owner. Our employees share directly in the profits of the company as they have for over thirty years. Simply put, there's no better incentive plan anywhere in the business. It's world class.

North Park Transportation has a policy of promoting from within prior to looking externally so we are looking for employees who want to grow with us whether that is on the Operations side of the business or into Accounting Department!

Pay Range: $17.00-$20.00/hr, depending on experience.

Hours: 1:00pm-5:00pm, Monday through Friday.

RESPONSIBILITIES:

This position is responsible for providing a variety of terminal functions to support operations and provide exceptional customer service.

Part time go-getter for appointment scheduling for residential freight deliveries. This position calls our residential customers to confirm access and availability for delivery, as well as handling inbound calls, resolving scheduling conflicts and maintaining accurate records all while providing prompt excellent customer service. Ability to read a map and familiarity with Western Montana’s rural locations is beneficial. Exceptional, concise, to-the-point phone skills are essential.

• Handle incoming phone calls in a courteous and professional manner.
• Provides timely and accurate information to client inquiries such as shipment inquiries, rate quotes, tariff discrepancies and billing and invoicing questions.
• Bill shipments pursuant to applicable tariffs and pricing agreements.
• Respond timely to internal and external issues or questions to ensure satisfaction.
• Assists operations with duties such as checking for shortage bills, assisting with Bill of Lading duties, returns, manifest information and driver check-in and document processing.
• Assists with general office duties such as mailing, filing, scanning and copying.
• Assists with obtaining and providing information for accessorial service costs or cartage fees.
• Works outside of general job description duties to assist others on an as-needed basis.

REQUIREMENTS:

• High school diploma or equivalent.
• 0-2 years’ experience in customer service.
• Strong typing and 10-key skills.
• Must be able to communicate effectively in an office environment and with vendors, clients and employees as needed to perform essential duties and job functions.
• Ability to handle multiple requests and priorities.
• Strong attention to detail.
• Strong organizational skills and interpersonal skills.

PREFERRED:

• Experience with the AS400 operating system.
• Knowledge of hazardous materials regulations.

Job Type: Part-time

Pay: $17.00 - $20.00 per hour

Schedule:

• 4 hour shift
• Evening shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Ability to Commute:

• Missoula, MT 59801 (Required)

Ability to Relocate:

• Missoula, MT 59801: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20