What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Waivo?
Company Background
Waivo® is a sister company of Proper Insurance®, the largest insurer of Airbnb & Vrbo short-term vacation rental homes in the nation. Founded in 2020, Waivo® is a rapidly expanding company in the short-term vacation rental industry offering an innovative damage protection program to property managers, homeowners, and software platforms worldwide.
Feel free to visit our website at www.waivo.io to brush up on who we are.
Administrative Assistant Job Description
Waivo is seeking a dedicated, detail-oriented Administrative Assistant to join our close-knit team on the ground floor offering opportunities for personal and professional growth and advancement within the company. In this entry-level, full-time, in-office role, you’ll play a key role in supporting our clients, assisting internal teams, and provide an amazing customer experience.
Our ideal candidate will have a strong work ethic and thrives in an evolving work environment, has excellent customer service skills, and promotes a positive work atmosphere. This is the perfect position for someone looking for the opportunity to gain experience in a variety of areas including administrative, business development, claims processing, and international business operations.
This position is a full-time in office position only. Remote or hybrid work is not available.
Responsibilities:
- Provide general administrative support to ensure day-to-day operations run smoothly.
- General receptionist duties during regular business hours responding to daily inquiries via phone, email, and our client portal.
- Help us deliver outstanding client service, from account onboarding to ongoing client support.
- Assist with general billing tasks including reviewing monthly client reports for accuracy and efficiently organizing the data into appropriate Excel file formats with the support of AI software solutions.
- Assist our claims team as needed by communicating with clients, creating records, and input/maintain accurate data within our client portal.
Qualifications:
- Exceptional ability in providing professional and friendly customer service
- Excellent written and verbal communication skills
- Ability to manage time effectively, prioritize, and organize multiple projects
- Confidence with technology and a quick learner with new software
- Proficiency in MS Office Suite
- Strong attention to detail
- A team player attitude with the ability to work independently when needed
Compensation & Benefits:
- Starting salary at $41,600, Paid Monthly
- Full Medical/Dental Paid by Employer
- 12 Vacation Days/Year Additional Floating Days
- 6 Personal Days/Year
- 8 Major Holidays Off
- 401k Option
- AFLAC Option
- HSA Option
- Vision Option
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you currently seeking a full-time, in-office position with a Monday–Friday schedule?
Ability to Commute:
- Bozeman, MT 59718 (Required)
Ability to Relocate:
- Bozeman, MT 59718: Relocate before starting work (Required)
Work Location: In person
Salary : $20