What are the responsibilities and job description for the Telephone Member Service Representative position at North Shore Federal Credit Union?
North Shore Federal Credit Union is looking for an individual interested in providing exceptional member service in a growing financial. Individuals should be detail-oriented and will perform a variety duties including handling incoming telephone calls, providing a variety of member service duties including routine transactions, assisting members with their everyday banking needs and necessary call routing. Prior experience is helpful but not required. Training program provided. Individuals will work primarily in our Duluth-Pike Lake location scheduled to open Spring 2025. Training in existing branches will occur prior. Application deadline Wednesday, February 5, 2025 - apply today!
Desired Knowledge & Skills:
- High school diploma or equivalent
- Customer service experience, either in person or telephone
- Comfortable using computers and other technology
- Good verbal communications and interpersonal skills
- Detail-oriented
- Positive, friendly personality
Benefits:
- Starting wage from $18.00 / hour
- Health/Vision/Dental Insurance
- Virtual Health Care Program
- Health Savings Account Contribution
- Vacation Pay
- Holiday Pay
- Volunteer Pay
- Flexible Spending Account
- Health & Wellness Reimbursement
- 401k with Employer Contributions
- Bonus Program & more!
For more information, visit our website: https://www.northshorefcu.org/about/careers
Equal Opportunity Employer - Member NCUA
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18
