What are the responsibilities and job description for the Field Service Technician position at NORTHEAST AGRI SYSTEMS?
We are seeking a full-time Field Service Technician to join our team. This individual will be responsible for the maintenance and repair of agricultural systems used in poultry, hog, and egg production. This role requires strong mechanical aptitude and excellent customer service skills. Local travel is necessary, and we offer a competitive wage and benefits package, including health insurance, PTO, and 401(k). There is potential for advancement to a supervisory role.
Key Responsibilities:
- Receive service requests from the supervisor, gather necessary parts, and travel to the customer's location in a company vehicle.
- Install, repair, or service equipment as specified in the service request.
- Identify and communicate the need for additional parts if not in stock.
- Provide exceptional customer service by addressing concerns and ensuring customer satisfaction; escalate issues when necessary.
- Maintain cleanliness and organization of the company-provided service truck.
- Assist with warehouse duties or other tasks as assigned by the supervisor.
- Participate in the annual inventory process.
Qualifications:
- Clean criminal record.
- Valid PA driver’s license.
- Availability to be on call at least one weekend per month.
- Ability to follow bio-hazard safety protocols.
- Proficient with basic hand tools.
- Basic understanding of 110 and 220 electrical systems.
- General construction knowledge is a plus.
Benefits:
- Competitive salary
- Health insurance
- Paid Time Off (PTO)
- 401(k) plan
- Growth opportunities within the company
To apply, please send your resume to wcruzado@neagri.com, or apply in person at 139A West Airport Road, Lititz, PA.
We will respond only to those who meet most of the criteria above. People who grew up or worked on a farm are encouraged to apply.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- On call
- Overtime
Ability to Relocate:
- Lititz, PA 17543: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $28