What are the responsibilities and job description for the Appointment Coordinator (New Patients) position at Northeast Atlanta Ear Nose & Throat, P.C.?
Job Title: Appointment Coordinator (New Patients)
Northeast Atlanta ENT & Allergy in Lawrenceville is a growing, top-rated, patient care focused medical group of seven ENT surgeons and four Advanced Practice Providers. Our team consists of individuals that work together with our consistent focus on providing what is best for our patients.
Job Summary:
Schedules new patient appointments which directly impacts patient care and our practice personnel in the overall operation of the practice. The New Patient Appointment Coordinator is expected to execute the duties and responsibilities of the job with only limited supervision and direction.
1. Serves as initial patient contact and representative of our practice, creates patient chart and documents all interactions. Greets caller in a welcoming, caring, and professional manner. Courteously assists callers with information and directions and redirects calls following office guidelines.
2. Schedules new patient referrals in compliance with service goals.
3. Works in a team environment.
4. Works closely and reports directly to Director of Marketing.
5. Actively participates in training programs and weekly group meetings.
Skills:
- Excellent multi-tasking is an active need for this position.
-Previous experience with Eclinical Works(ECW) is preferred.
- Experience with medical front desk operations and previous appointment scheduling systems.
- Strong typing skills and familiarity with computerized systems.
- Knowledge of insurance care plans and medical terminology is advantageous.
If you are a proactive individual with excellent organizational skills and a passion for delivering quality patient care and being a positive representative for our practice, we invite you to apply for the Appointment Coordinator(New Patients) position. Join us in making a difference in the lives of our patients every day.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Uniform allowance
- Vision insurance
Medical Specialty:
- Otolaryngology
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Medical scheduling: 2 years (Required)
Ability to Commute:
- Lawrenceville, GA 30046 (Required)
Work Location: In person
Salary : $17 - $19