New Business Development Coordinator

Job Overview

We are seeking a highly organized and detail-oriented individual to join our team as a Client Service Manager. This role will be responsible for guiding clients through our processes and ensuring they have a positive onboarding experience.

Key Responsibilities:

• Coordinate with clients and internal teams to resolve issues and provide excellent customer service.
• Analyze client data to identify trends and areas for improvement.
• Develop and implement process improvements to enhance efficiency and productivity.
• Maintain accurate records and documentation of client interactions.
• Collaborate with cross-functional teams to achieve business objectives.

Qualifications:

• Bachelor's degree in a related field.
• Minimum 2 years of experience in customer-facing role.
• Excellent communication and problem-solving skills.
• Able to work in a fast-paced environment.