Office Manager

Job Overview
We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office. The ideal candidate will serve as a key point of contact for both internal and external stakeholders, ensuring that the office runs smoothly and efficiently. This role requires a blend of administrative expertise, customer support skills, and the ability to manage multiple tasks simultaneously.

Duties

• Manage office operations, including scheduling meetings, maintaining files, and overseeing clerical tasks.
• Maintain online databases/records and assist Business Manager in running payroll
• Register students and distribute welcome materials
• Proofread documents for accuracy and clarity before distribution.
• Utilize computerized systems to maintain records, track office supplies, and manage correspondence.
• Serve as the first point of contact for customer inquiries, providing exceptional front desk service.
• Schedule and reschedule lessons as needed
• Initiate and collect payment from clients
• Assist in training new staff members on office protocols and procedures.
• Act as point person for facility difficulties, studio schedules and keys, and other faculty issues. Prepare studio schedule recommendations each school year and summer.
• Order and stock office and cleaning supplies.
• Manage the West Music account. Place weekly book orders and maintain inventory database. Sell books and merchandise.
• Write/send press releases in cooperation with the Assistant Director of Programming.

Experience

• Proven experience in office management or a similar administrative role is preferred.
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent proofreading abilities with attention to detail in written communication.
• Proficiency in using computer software for document creation, data entry, and file management.
• Previous experience in customer support or front desk operations is a plus.
• Ability to work independently as well as part of a team
• Knowledge of music/musical instruments preferred

If you love music and an independent office environment, apply to join our amazing team!

Northeast Iowa School of Music is a 501(c)3 music nonprofit that offers music lessons to people of all ages and provides music performance opportunities for preschoolers to retired adults.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Ability to Commute:

• Dubuque, IA 52001 (Required)

Work Location: In person

Salary : $17