What are the responsibilities and job description for the Urgent Care Peer Support Specialist-First Shift, Third Shift, and Per Diem position at Northeast Kingdom Human Services?
Urgent Care Peer Support Specialist
Join our team at The New Front Porch Mental Health Urgent Care Center! Located in Newport, we offer specialized programming for individuals in the Northeast Kingdom facing mental health crises, providing a community-based alternative to emergency departments. As a Peer Support Specialist for Urgent Care Services, you'll play a vital role in supporting individuals dealing with mental health, substance use, or co-occurring crises. Offer compassionate counseling, collaborate with professionals, and provide crisis intervention. We are currently looking to fill our 1st shift (7:00am to 3:00pm Wednesday - Sunday), 3rd shift (11:00pm to 7:00am) and Per Diem shift roles for this position. If you have strong communication skills, an understanding of crisis techniques, and a commitment to trauma-responsive support, apply now to make a meaningful difference!
About Northeast Kingdom Human Services
NKHS is a 501(c)(3) private not-for-profit organization operating with the purpose of promoting high quality, comprehensive community mental health programs in Vermont’s beautiful Northeast Kingdom. Our mission is to empower individuals, families, and communities by promoting hope, healing, and support. NKHS is a Designated Agency contracted with the State of Vermont to provide the highest quality of service in the areas of adults with intellectual/developmental disabilities, children and youth with serious emotional disabilities, and adults with mental health and substance use challenges. We serve the populations of Caledonia, Essex, and Orleans counties through a wide variety of targeted programs for individuals of all ages. NKHS has over 450 employees providing case management, community and home supports, residential care, psychiatry, medication management, therapy, vocational supports, school based counseling, emergency care, and respite services. These services are provided annually to nearly 4,000 of our local community members, helping them overcome challenges and achieve health in mind, body, and spirit. Visit us at NKHS.org Check out Life in the NEK of Vermont
RESPONSIBILITIES & SCOPE
Collaborate with mental health and substance use professionals to form a crisis response team.
Conduct crisis screening and assessment, ensuring individual safety and appropriate action.
Work closely with individuals and families, offering support and active listening.
Connect individuals to needed care, including outpatient, emergency, and inpatient services.
Provide follow-up services via in-person or remote methods, linking individuals to support.
Coordinate with 911 and 988 for telephone transfers and emergency communication.
QUALIFICATIONS
High school diploma or equivalent; relevant bachelor's degree or equivalent work experience preferred.
Experience working in a mental health, substance use, or crisis intervention setting is highly desirable.
Strong interpersonal skills and the ability to provide empathetic and nonjudgmental support to individuals in crisis.
Knowledge of trauma-informed care principles and the ability to apply them in crisis interventions.
Effective communication skills, both verbal and written, with the ability to document interventions accurately.
SALARY & BENEFITS
Competitive Salary starting at $20.00/hour based on experience.
403b retirement plan with Agency contribution and match.
Experience a generous leave package promoting work-life balance: 36 paid days off per year, with 12 vacation days, 12 sick days, and 12 paid holidays. Our dedication to your well-being extends beyond work, fostering an environment for professional and personal growth.
Outstanding employee wellness program
Exceptional benefits package including low-cost medical and dental, short-/long-term disability coverages, 403(b) retirement plan, life insurance, AFLAC, employee assistance program, generous paid time off and additional optional benefits.
NKHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Salary : $20