What are the responsibilities and job description for the Network Engineer position at Northeast Oklahoma Electric Cooperative?
Job Title: Network Engineer
Department: IT
Reports To: Director of IT
FLSA Status: Exempt
Safety Sensitive: No
Summary
Applies a broad and in-depth working knowledge of IT network infrastructure to a wide variety of assignments through the application of technical concepts, practices, and procedures.
Standards of Excellence
The standards of excellence represent the code of conduct required of every employee to ensure a culture of excellence is maintained throughout the cooperative.
- Supports the organization by having sufficient knowledge of programs and services offered and professionally representing the organization in a positive manner. Contributing to high organizational and team performance through a commitment to excellence.
- Accepts challenges and supports change within the organization. Demonstrates commitment, and overcomes resistance through resourcefulness and creative problem-solving.
- Allocates time and attention based on what is most important to achieve key goals and objectives.
- Effectively organizes and balances tasks and priorities to keep multiple duties on track.
- Demonstrates effective skills in obtaining and researching facts and information. Interprets and analyzes information, including instructions and guidelines to make appropriate decisions.
- Selects and uses appropriate communication methods and demonstrates follow-through with commitments.
- Observes safety and security procedures and actively demonstrates safe work practices at all times.
- Exhibits integrity and demonstrates ethical behavior in everyday business conduct.
Essential Duties and Responsibilities
- Provides Tier 2 - 3 troubleshooting and support on hardware and software problems across different platforms.
- Engineer, install, configure, and maintain data network, telephony, network servers, and routers, switch equipment, wide area network element managers and local area network equipment including Nokia 7750 SR12 routers, and Nokia 7360 OLTs, and CGNAT.
- Configure, monitor, and troubleshoot BGP (Border Gateway Protocol) on core routers to ensure efficient routing and peering.
- Work closely with Network Support, Network Operations Center, Vendor TAC, and TSR’s to troubleshoot and resolve all issues related to a service offered by company.
- Monitor and maintain IP transit, peering, and routing policies in coordination with external providers.
- Network Optimization: Monitor and optimize network performance, ensuring minimal downtime and efficient bandwidth utilization.
- Security & Compliance: Implement security best practices, monitor for vulnerabilities, and coordinate with relevant teams for network security measures.
- Consults with co-workers and vendors to ensure satisfactory workmanship.
- Applies knowledge of engineering and design to new system networks and future build-outs.
- Enhances job knowledge by participating in educational opportunities as assigned.
- Documentation & Reporting: Maintain updated documentation for network architecture, IP allocations, and configurations.
- As part of a service-oriented organization, perform all duties as assigned as requested, whether scheduled or on an emergency basis.
- Other duties as assigned.
Competencies
Customer Service – Develop relationships with vendors to enhance company’s service and support; strives to improve service by identifying issues and opportunities to increase customer satisfaction and company efficiency.
Teamwork-Provide technical leadership to IT network infrastructure and technical services to help improve company efficiency. Demonstrates an ability to work in a team environment or on own initiative, be self-motivated and disciplined and work efficiently under pressure
Oral Communication - Communicates at all levels with colleagues and vendors; communicates technical information adequately listens and gets clarification; communicates daily work activities with supervisor.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents data effectively; able to read and interpret written information.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Ability to meet strict deadlines with due regard to quality; Able to deal with frequent change, delays, or unexpected events; Adapts easily to computer and networking technologies as they change in the marketplace. Capable of working overtime as needed.
Qualifications & Experience
- Certifications:
- Nokia NRS I or II (Nokia Network Routing Specialist) preferred.
- CCNP (Cisco Certified Network Professional) or equivalent network-related certification.
- Technical Proficiency:
- Strong experience in BGP configuration and troubleshooting on service provider-grade routers.
- Expertise in CGNAT implementation and troubleshooting in an ISP environment.
- Experience with IP Address Management (IPAM) and ARIN processes.
- Proficiency in network monitoring tools, SNMP-based platforms, and network automation.
- Familiarity with fiber optic networks, OLT management, and PON (Passive Optical Network) configurations.
Experience with local area and wide area networking technologies. Network management experience in a multi-protocol, multi-vendor environment utilizing SNMP based platforms is preferred. Ability to support multiple operating systems. Experience designing and implementing operational and support standards for transport networks is a plus. CCNA/ENA/NRS preferred. Must be able to be on call and work flexible hours when necessary.
Must hold and maintain a valid Oklahoma Driver's License.
Character - Must pass a background check and be permitted to work on school premises
