Business Support Specialist

Job Title: Business Support Specialist

Company Overview:
Northeast Power Systems, Inc. (NEPSI) is the leading global provider of medium-voltage metal-enclosed power capacitor banks and harmonic filter banks for use on electric power systems. In 2020, NEPSI was acquired by American Superconductor (AMSC). AMSC, a publicly traded corporation, is a leading supplier of STATCOM systems into the renewables and utilities industries. As a wholly owned subsidiary of AMSC, NEPSI will continue to provide the highest quality and most innovative reactive power solutions

Job Responsibilities – Activities:

· Assist the Director of Operations with initial order setup and tracking by using Microsoft Excel, Click-Up, Oracle, and electronic binders.

· Assist the Inside Sales Manager by updating and maintaining the customer list and completing supplier onboarding questionnaires.

· Assist the Project Managers by coordinating lunch for customers, putting project data into Oracle, and compiling final documentation for projects.

· Assist Human Resources with invoicing, reconciling bills, coordinating interviews, and event planning.

· Assist Counsel with customer outreach and taking notes during meetings.

· Perform general office duties including ordering miscellaneous office supplies, answering the phone, ordering food for office lunches, and preparing and distributing miscellaneous memos.

· Sort and distribute incoming mail, prepare packages for Federal Express and daily outbound mail.

· Answer the doorbell and greet visitors.

· Other duties as assigned.

Education - Experience:

· Bachelor’s degree required.

· 2 years of relevant experience preferred.

Knowledge, Skills, and Abilities necessary to perform essential functions:

· Attention to detail and accuracy.

· Knowledge of computer operations and Microsoft products.

· Ability to work with minimal directions.

· Good organizational skills.

· Excellent communication skills.

· Willingness to learn new skills.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

Experience:

• Customer service: 2 years (Required)

Ability to Commute:

• Queensbury, NY 12804 (Required)

Ability to Relocate:

• Queensbury, NY 12804: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $22