What are the responsibilities and job description for the Data & Student Services Associate position at Northeastern University?
About the Opportunity
The Data and Student Services Associate will provide support to the College of Engineering (COE) MGEN unit in the day-to-day workflow and effective operation of the MGEN programs, assist with projects to
prepare students, and manage data reporting and administrative support for a growing fast-paced team.
The role comprises two components : Data and Operations Support as well as Student Support. The Data and Student Services Associate will be expected to analyze and compile data or information on student placements, develop advanced data reports relevant to student hiring, events, using various tools such as Google Apps, Microsoft Office Suite, i.e. Excel, Tableau, Power BI, as well as NU proprietary tools such
as Banner, Argos, NUworks (Symplicity), and Salesforce as needed. Additionally, the role includes developing communication materials and managing distribution of timelines, reminders, events and surveys. As needed the Data and Student Services Associate will assist with preparation of materials and tools, review programmatic data, and assist with events within the department.
Qualifications :
- Bachelor's degree or minimum 2 years of equivalent professional experience in an academic or business / industry environment
- Applicant must demonstrate strong organizational and time management skills, including attention to detail and the ability to manage multiple projects and complete tasks for a number of different people
- Candidate should enjoy problem solving and be very good at troubleshooting
- A high level of proficiency with technology including Excel (complex formulas and logic)
- Excellent verbal and written communication skills are expected.
- Willingness and desire to learn and contribute to the design of new processes, systems, and tools.
- Proven success working both independently and as a member of a team in a fast-paced and diverse environment.
- Knowledge of Python or SQL are a plus.
Responsibilities :
Data and Operations Support
Student Support
Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu / diversity.
