What are the responsibilities and job description for the Operations Assistant, GRI position at Northeastern University?
About the Opportunity
JOB SUMMARY
The Global Resilience Institute at Northeastern University seeks a dynamic and experienced Operations Assistant to perform a broad variety of activities to facilitate the Chief Operating Officer's ability to effectively support the Director of the Institute in leading the organization. This includes managing calendars; screening calls; scheduling meetings; preparing agendas; organizing business travel; producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; and composing and preparing correspondence. The Operations Assistant serves as the primary point of contact for internal and external constituencies on all matters pertaining to the executive, including those of a highly confidential or critical nature. The Operations Assistant will prioritize and determine the appropriate course of action, referral, or response, exercising judgment that aligns with the Institute's executive style and University policy.
MINIMUM QUALIFICATIONS
- Ability to anticipate needs, think critically, and offer solutions to problems with a high level of professionalism and confidentiality.
- High level of discretion, organizational skills, attention to detail, diplomacy, customer service with ability to handle complex calendars and overlapping schedules.
- Ability to understand the workings of the organization, its mission, and people.
- Proficiency with MS Office products, including Microsoft Word, Excel, PowerPoint, and Outlook. Ability and willingness to take initiative and get work done collaboratively with others.
- Skills and knowledge required for this position are typically acquired through the completion of an Associates degree or equivalent plus at least two to four years of relevant experience. Prior experience supporting high-level executives is preferred.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Manage the COO's contacts and calendar (35%)
Support the COO's interaction with staff and external partners (35%)
Support Office Operations (30%)
Additional Information :
This is a fixed term appointment, with the possibility of renewal based off of continuing external funding
Position Type
General Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu / diversity.
