What are the responsibilities and job description for the Senior Director, Digital Engagement position at Northeastern University?
Senior Director, Digital Engagement
Increase your chances of an interview by reading the following overview of this role before making an application.
About the Opportunity
This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
JOB SUMMARY
Senior Director, Digital Engagement to spearhead our efforts in building strong connections and fostering engagement with our alumni community through strategic digital initiatives. The Senior Director will be responsible for developing and executing a comprehensive digital engagement strategy that delivers valuable content, services, and opportunities to alumni, fosters lifelong engagement and helps alumni remain connected to their alma mater, ensuring a mutually beneficial connection.
In addition, the Senior Director will oversee the growth and enhancement of career strategies for alumni, with a particular focus on leveraging the expanding global network of Northeastern University as it continues to grow. This position reports directly to the Executive Director, Alumni Relations and will manage a team of five, including two direct reports.
MINIMUM QUALIFICATIONS
Knowledge and skills required for this position are normally obtained through a Bachelor's degree and a minimum of 7 years of experience in digital engagement, marketing, alumni relations, or related fields, with 3 years in a leadership or managerial role; a master's degree is preferred.
- Demonstrated experience in developing and executing successful digital engagement strategies, preferably in a higher education or nonprofit environment.
- Strong understanding of digital engagement tools, content creation, data analytics and emerging trends.
- Experience in managing career development programs or services.
- Proven ability to interact with many constituencies, while building strong relationships and partnerships, with a strong emphasis on customer service.
- Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Ability to be adaptable and flexible to changing priorities and able to manage multiple priorities in a fast-paced and changeable workplace.
- Proven ability to manage and mentor a team, fostering a culture of innovation, collaboration, and continuous improvement.
- Strong verbal and written communication skills with a keen attention to detail and a high level of self-confidence, creativity, enthusiasm, self-motivation, and energy to undertake diverse responsibilities.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
Strategic Planning
Programmatic Oversight and Growth
Data Management and Analytics
Leadership Development and Staff Management
Position Type
Advancement
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https : / / hr.northeastern.edu / benefits / for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu / diversity.
To apply, visit https : / / northeastern.wd1.myworkdayjobs.com / en-US / careers / job / Boston-MA-Main-Campus / Senior-Director Digital-Engagement_R129381
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