General Commercial Kitchen Service Technician

NAU aims to be the nation’s preeminent engine of opportunity, vehicle of economic mobility, and driver of social impact by delivering equitable postsecondary value in Arizona and beyond.

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.
• This position is posted as General Commercial Kitchen Service Technician, which is a working title. The NAU system title for this position is Commercial Kitchen Service Technician, Intermediate.
• Maintenance personnel participate in a mandatory weekly on-call rotation to minimize downtime for campus dining facilities and requires the ability to work some evenings and weekends.
• This position will require some work to be performed in hot and cold environments, such as replacing a belt on the roof or replacing a fan in a walk-in freezer.
• This position primarily works in commercial kitchen environments and related food service areas.
• This position assists with snow removal as required for Campus Dining loading docks and other Campus Services areas of responsibility.

The NAU Dining Maintenance team is a part of the Campus Services and Activities department and supports over 30 dining locations on the NAU campus as well as the High-Country Conference Center. This position reports to the Commercial Kitchen Maintenance Supervisor and will perform work primarily in areas used by the NAU Campus Dining program, the High Country Conference Center, and other areas of campus for special events as needed.

Repairs, Replaces, & Installs Equipment – 60%

• Performs routine field repairs and replacement of commercial kitchen equipment that may connect to multiple utility types, including gas, electric, domestic water and waste, and steam systems.
• Assist in the installation of commercial kitchen equipment that may connect to multiple utility types, including gas, electric, domestic water and waste, and steam systems
• Tests equipment to ensure proper performance and functioning both in the field and in a shop environment
• Diagnoses routine mechanical, electrical, and plumbing issues with food service equipment, including low voltage control circuits, and assists with determining the best course of action for repair or replacement.
• Performs routine maintenance and repair of refrigeration systems, including commercial refrigerators, freezers, walk-in coolers, and ice makers
• Assists in the installation of refrigeration systems, including commercial refrigerators, freezers, walk-in coolers, and ice makers.
• Fields, prioritizes, and performs service support requests from an on-line work order system and in-person inspections
• Maintains accurate records of work performed, parts used, and time spent on each job.
• Assists in developing training materials for food and beverage vendors on the proper use of food service equipment, as needed.
• Participates in on-call assignments and weekend maintenance rotations as assigned.

Equipment Preventative Maintenance – 20%

• Performs routine inspections and preventative maintenance to ensure equipment is in good working condition and meets safety standards.

Special Event Support – 10%

• Provides food service equipment set-up including but not limited to temporary electricity, water, cooking gas, lighting, refrigeration, mobile food service units, and sanitation stations as requested by Campus Services operations staff at various indoor and outdoor locations across campus.

Shop Safety -5%

• Maintain manufacturer repair certifications, county health code awareness, and certification in appropriate OSHA standards.
• Maintain inventory and proper maintenance of tools and instrumentation including proper disposal of unusable paints, sealants, or caulking.
• Immediately correct unsafe conditions in work area and report any non-correctable conditions to supervisor immediately.

Other – 5%

• Other duties as assigned.

• High school diploma or equivalent.
• Completion of a refrigeration technician program or vocational training.
• 2 years relevant experience commercial kitchen equipment maintenance and repair field.
• Must have valid driver’s license.
• Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.

• EPA section 608 refrigeration technician certification or equivalent.
• Must be able to communicate effectively and clearly both verbally and in writing.

Knowledge

• Knowledge of commercial food service equipment operation and maintenance.
• Basic knowledge of refrigeration systems, components, and controls.
• Knowledge of safety regulations and guidelines when working with refrigerants and electrical systems.
• Knowledge of generally accepted health code requirements as related to site conditions and equipment in kitchens and serving areas (Coconino County preferred).

Skills

• Basic computer skills.
• Record keeping and documentation skills.
• Customer service skills.

Abilities

• Balances competing priorities.
• Troubleshoots basic problems and applies mechanical/electrical/ plumbing repair and maintenance techniques.
• Interprets equipment manuals, schematics, and technical drawings.
• Demonstrates problem solving, organizational, and analytical capabilities.
• Communicates effectively.
• Promotes a diverse, inclusive environment and work effectively with people from a variety of culturally diverse backgrounds.

Driving a vehicle on behalf of the university is anticipated to be a regular part of this position. Arizona Administrative Code Fleet Safety Policy requires all employees who drive on university business become authorized by submitting Driver’s license information for driving record monitoring, and completion of training appropriate to the level of driving performed. The law applies to all faculty, staff, and students who drive personal or university-owned motorized vehicles for any business purpose. More information on the NAU Authorized Driver Policy can be found on the NAU website.

This position has been identified as a safety/security sensitive position. Therefore, per AZ Revised Statute, Northern Arizona University requires satisfactory results for the following: a criminal background investigation, employment history investigation, degree verification (in some cases) and fingerprinting. If you are applying for a job that requires a CDL, you will be required to register with the Federal Motor Carrier Safety Administration Drug & Alcohol Clearinghouse and adhere to the clearinghouse requirements. Additionally, as an employer in the state of Arizona, NAU is required to participate in the federal E-Verify program that assists employers with verifying new employees' right to work in the United States. Finally, each year Northern Arizona University releases an Annual Security Report. The report is a result of a federal law known as the Clery Act. The report includes Clery reportable crime statistics for the three most recent completed calendar years and discloses procedures, practices and programs NAU uses to keep students and employees safe including how to report crimes or other emergencies occurring on campus. In addition, the Fire Safety Report is combined with the Annual Security Report for the NAU Flagstaff Mountain Campus as this campus has on-campus student housing. This report discloses fire safety policies and procedures related to on-campus student housing and statistics for fires that occurred in those facilities. If you would like a free paper copy of the report, please contact the NAUPD Records Department at (928) 523-8884 or by visiting the department at 525 E. Pine Knoll Drive in Flagstaff.

Salary range begins at $51,085. Annual salary commensurate with candidate's qualifications and related experience.

This position is non-exempt under the Fair Labor Standards Act (FLSA). The incumbent is eligible for overtime pay or compensatory time according to University policy. Further, the employee must submit timesheets that accurately reflect all hours worked.

This is a Classified Staff (CLS) position. NAU offers an excellent benefit package including generous health, dental and vision insurance; participation in the Arizona State Retirement System; paid vacation and 10 holidays per year; and tuition reduction for employees and qualified dependents. More information on benefits at NAU is available on the Human Resources benefits website. Classified Staff employees are in a probationary status for their first six months at NAU. NAU is a tobacco and smoke-free campus. Employees offered a position will be eligible for state health plans (including NAU's BCBS Plan). New employees are eligible for benefits on the first day of the pay period following their enrollment, after their employment date. Employees will have 31 days from their start date to enroll in benefits. Additionally, new employees will begin participating in the Arizona State Retirement System, and the long-term disability coverage that accompanies it, on the first of the pay period following 6 months after the new employee's start date.

Your career at Northern Arizona University includes the opportunity for professional development. New employee on-boarding training includes courses to be completed within the first 30 days.

NAU will not provide any U.S. immigration support or sponsorship for this position.

March 10, 2025 at 11:59 p.m.

To apply for this position, please click on the "Apply" button on this page. You must submit your application by clicking on the "Submit" button by midnight of the application deadline. If you need assistance completing your application there are instructions available on the Human Resources website or in person in the Human Resources Department located in Building 91 on the NAU Campus - on the corner of Beaver and DuPont Streets.

If you are an individual with a disability and need reasonable accommodation to participate in the hiring process, please contact the Disability Resources Office at 928-523-8773, DR@nau.edu, or PO Box 5633, Flagstaff AZ 86011.

Northern Arizona University is a committed Equal Opportunity/Affirmative Action Institution. Women, minorities, veterans and individuals with disabilities are encouraged to apply. NAU is responsive to the needs of dual career couples.

Know Your Rights Poster

NAU is an Employer of National Service. AmeriCorps, Peace Corps, and other National Service alumni are encouraged to apply.