What are the responsibilities and job description for the ED PATIENT ACCESS SPECIALIST position at Northern Hospital of Surry County?
Life Changing Careers Start Here!
Northern Regional Hospital is always looking for talented individuals to join our dedicated staff.
Our superior ratings are a testament to our teams commitment to quality and service excellence. We seek talented and diverse faculty and staff to continue to provide superior care.
Northern is a place where you can grow your career, no matter where you are professionally. We believe you will find it to be more than just a job. When you choose to work at Northern, you become part of a family of caregivers supporting the communities we serve.
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Choose Well. Choose Northern.
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At Northern, we strive to provide benefits that meet you where you arenot only today, but tomorrow.
We recognize that our ultimate success depends on our talented and dedicated workforce our Northern Stars.
We understand the contributions of each employee to make our accomplishments possible. Our goal is to provide a comprehensive program of competitive benefits to meet your needs today and anticipate your needs tomorrow. Through our benefits programs, we strive to support you and your family by providing a benefit package that is easy to understand, easy to access and affordable.
- Competitive Compensation
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Short Term and Long Term Disability Insurance
- Life Insurance for Employee, Spouse, and/or Dependents
- Accidental Death and Dismemberment Insurance
- Accident, Critical Illness and Hospital Indemnity
- Flexible Spending Accounts (FSA) for Healthcare and Daycare Expenses
- Northern $elect Retirement Plan (403(b) and 457(b)) and Roth IRA
- Educational Assistance of up to $10,000 per program or degree
- Celebrate! - Pick a gift to recognize your fifth anniversary and every five years of service thereafter
- 50% discount on membership at Northern Wellness & Fitness Center
- Employee discount programs
- Employee Health Clinic
RESPONSIBILITIES
1. Obtains patient demographic and insurance information by interview with patients.
2. Performs Outpatient registrations, admissions, transfer functions, and ED duties.
3. Creates and updates patient profiles in Meditech.
4. Performs cashiering, copying, filing and maintaining records, paying close attention to detail and compliance with all data including insurance, telephone numbers and other demographic information.
5. Creates patient profiles, scans documentation and communicates information to patients, nursing and customers consistently. All entries must be accurate and complete.
6. Uses eligibility system to ensure patient has insurance coverage at time of service and determines and collects copays and payments at time of service.
7. Completes questionnaire forms relating to secondary coverage, waivers of liability, and prior days stay in another facility.
8. Performs all duties described in a professional and proficient manner
9. Continues training, is self-motivated to achieve and learn, and may seek certification in any means provided by NRH such as NCAHAM.
10. Ensures compliance regulations and rules are followed, and processes are handled appropriately. Including: IMMs, Consents, Red Flag, insurance verification & changes, MVA forms, Privacy Policies, etc.
11. Works cooperatively and as a team player with team, supervisor and manager.
REQUIRED QUALIFICATIONS:
- Ability to read, write, and speak English clearly and fluently.
- Computer experience using Microsoft Windows Suite.
- Excellent Customer Service Skills may be asked to demonstrate.
- Type 59 correct keystrokes per minute for Alpha.
- Two years experience in a customer service environment.
P REFERRED QUALIFICATIONS:
- High School diploma/GED.
- CNA or other medical certification.
- Experience in medical environment.
- Completion of an approved Medical Terminology course or Medical Terminology knowledge.
- Experience with Meditech or other medical data systems.
- Certification by a professional organization (CAM, CHAA or CHAM).
- Ability to communicate in Spanish.
