What are the responsibilities and job description for the Seasonal FOH Manager - Denali Alaska! Summer 2025 position at Northern Hospitality Group?
Join Our Team at 49th State Brewing in Denali!
https://www.49thstatebrewing.com/
Are you a seasoned hospitality leader ready to elevate your career in one of Alaskas most breathtaking locations? At 49th State Brewing, were passionate about serving craft beer, great food, and unforgettable experiencesall in the majestic surroundings of Denali National Park.
Were seeking a skilled Front of House (FOH) Manager to guide our service team, maintain high hospitality standards, and foster a positive, results-driven environment. If you excel in training and mentoring staff, coordinating daily operations, and ensuring seamless guest experiences, wed love to hear from you.
** Applicants must be available to work from April 21st through September 24th
FOH Manager
The FOH Manager is responsible for managing all front-of-house (FOH) operations in conjunction with the back-of-house (BOH) in the restaurant during opening, mid and closing shifts. Key responsibilities include coaching, developing and disciplining team members during service, managing the guest experience to ensure that it is always up to the gold standard overseeing the quality of our food and beverages, and supervising the overall restaurant flow and experience on a shift-by-shift basis. The FOH Manager is charged with ensuring service at the highest level and never letting standards slip. The FOH Managers focus is improving internal operations to solidify and optimize performance.
Duties:
- Perform opening, mid and closing shift duties
- Manage daily operations including cleanliness, organization, revenue opportunities and staffing
- Exercise discretion and independent judgment in facilitating zone management
- Ability to quickly and accurately identify critical information and make independent judgments in accordance with the philosophies and business practices of the Company.
- Manage guest relations and guest recovery
- Provide exceptional guest service, thereby setting the standard for all employees
- Monitor staff performance and hold staff accountable for their performance, ensuring guest's experiences meet the gold standard
- Make hiring and termination recommendations to General Manager.
- Train, coach, develop and discipline all front-of-house employees through ongoing feedback and the establishment of performance expectations
- Participate in on-going education for team members including creating training programs
- Manage supplies deliveries and inventory and maintain records of invoices
- Ensure safety & sanitation
- Ensure restaurant and bar is in complete compliance with all local, state, and federal regulations
- Observe employees to ensure the safe service of alcohol
- Accurately execute company initiatives and policies with improvement to quality, service, and operations
Knowledge, Skills, and Abilities Required
- Excellent service skills
- Must possess a strong attention to detail
- Ability to work in a high stress, faced-paced environment
- Must possess strong leadership skills, with demonstrated ability to build relationships and manage staff (at all levels)
- High personal integrity, professionalism and maturity
- Proven problem-solving abilities
- Excellent math, reading, writing and communication skills
- Must be able to walk and stand for entire shift, up to 12 hours
- Must be able to continuously reach, bend, and stretch
- Must be able to lift and carry up to 40 lbs
Experience
- At least 1-year experience in a high volume ($3-$5 million), casual/upscale restaurant is strongly preferred but not required
- Experience in a supervisory or management role
Required Certifications
- Bachelor's degree preferred but not required
- Current TAPs card
- Manager Food Safety ServSafe
- Level 1 Beer Server Cicerone
- Must posses a valid drivers license
Benefits:
- Complementary Housing
- End of Season Bonus based on Performance and Completion
- Manager Meals
- Employee Discount
- Transportation Discount to work location
- Employee engagement activities
- Ability to work and live in one of the most beautiful places in Alaska!
AAP/EEO Statement
Northern Hospitality Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization. Northern Hospitality Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.
