What are the responsibilities and job description for the Intake Coordinator position at NORTHERN ILLINOIS HOSPICE ASSOCIATION?
Job Description
Job Description
Description :
The Intake Coordinator is responsible for assisting with the coordination of admissions activities; provides secretarial services and other clerical functions by performing assigned duties. Demonstrate a positive and professional attitude and working relationship with Northern Illinois Hospice staff and all points of contact.
Essential Duties and Responsibilities :
- Responds to incoming admission calls in a timely and professional manner.
- Initiates intake / referral information.
- Enters patient referrals into the electronic medical record and assists with the tracking of pending referrals.
- Helps educate potential hospice patients, families, and referral sources.
- Provides statistical summary of activities and other data for the referral / admission process.
- Serves as an active collaborative member of the Admissions & Education Team providing information on referral / admissions sources.
- Provides clerical support to the Admissions Staff.
- Assures medical records are scanned into electronic medical record in a timely manner for admissions and pending patients.
- Completes database records for referral patients not admitted and routes referral lists to Director.
- Ensures medical record audits are completed for all admissions in a timely manner.
Requirements :
Education : High School graduate (or equivalent) with some college or technical school training; Associate degree preferred.
Knowledge / Skills / Ability : Medical assistant experience preferred. Excellent verbal and written communication skills.
Experience : Minimum 2 years of hospice and / or healthcare clerical experience required
Other : Meets agency requirements for criminal background check and drug screen.
Expected Hours of Work : Monday – Friday 8 : 15a -4 : 45p
BENEFITS :
As a Full-Time employee, you will be eligible for :
