Manager of Loyalty Partnerships

Overview

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

One of America's largest retailers is seeking a growth-oriented Manager of Loyalty Partnerships to assist in the management and growth of the benefits suite within a multi-tender loyalty program. Reporting to the Director of Loyalty Operations, this manager will be an integral part of building a robust suite of partners and benefits that drive Member engagement and retention.

Responsibilities

• Assist in the development of a partnership program and monetization model to drive revenue and profit as an independent business unit within the organization.
• Develop a partnership strategy that aligns with key loyalty segments to drive engagement and retention across the loyalty portfolio.
• Support the development of a partnership program construct within the first 60 to 90 days with a timeline to execute key milestones within the first 1 to 2 years.
• Work with Director of Loyalty Operations and Analytics & Insights teams to deliver executive read outs and stakeholder updates.
• Own the day-to-day management of the Membership & Loyalty benefits suite.
• Identify gaps in the Membership & Loyalty benefits suite and collaborate with Business Development, Operations, and Marketing teams to assess and prioritize 3P solutions.
• Collaborate with existing partners to craft multi-tiered Member-Only offers and experiences.
• Oversee brand governance in Partner-driven marketing assets.
• Collaborate with cross-functional marketing teams to drive Member engagement through Partner-driven promotions and campaigns.
• Secure competitive evergreen and limited time offers or experiences based on Member insights and industry trends.
• Forecast, measure, and report on results for co-branded marketing campaigns.

Requirements

J-18808-Ljbffr