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Workforce Development Coord

Northern Light Health
Portland, ME Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/11/2025

Northern Light Mercy Hospital

Department: General Education & Developmnt

Position is located: Mercy Medical Office Building

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: Variable

Summary:

This position is primarily responsible for supporting the implementation of an equitable workforce development strategy for current employees and applicants from Greater Portland’s immigrant community by facilitating education and advancement pathways to address identified needs. Under the direction of the Vice President of Mission Integration, this position is responsible for assisting in the development and delivery of annual workforce development plan, managing partnerships with adult education and higher education, and working closely with multiple community stakeholders. The incumbent performs duties and tasks in accordance with performance standards established for the job. The incumbent is responsible for participation in and completion of all patient safety initiatives appropriate to the position. In addition, the incumbent conducts all job responsibilities according to the Mission and Values of Northern Light Mercy Hospital.

Responsibilities:

  • Assists in planning and administering the annual workforce development plan.
  • Provides consultation and acts as a resource to executive management, department managers, and supervisors in analyzing and assessing training and development needs and assessing current and future needs recommending cost-effective system-wide training programs.
  • Through partnership with adult education, community colleges, and universities, the incumbent develops and implements collaborative learning and advancement pathways for participants with measurable impact to completion, advancement, and equity goals.
  • Develops, researches, and documents the effectiveness of various educational approaches and implements changes in programs to continually improve the training and development services offered by Northern Light Mercy Hospital.
  • Implement CASA testing as part of onboarding for non-native English speakers.
  • Develops cohorts of learners for success or aspirational coaching with identification of different education tactics as needed.
  • Implement apprenticeships and place-based learning opportunities for low wage earners and New Mainer community, who are interested in pursuing a healthcare career or have previous healthcare experience.
  • Assists in the design, development, and implementation of diversity, equity, and inclusion tactics, employee retention and employee recognition.
  • Assists in the ongoing design and implementation of a workforce planning process to ensure future staffing needs are met and are aligned with Mercy’s mission, core values and strategic direction. This includes coordinating career and skill assessments and retraining programs. Assists in the development and implementation of special projects in the area of ministry formation and employee development as assigned.
  • Maintaining training records.
  • Meeting and function facilitation Training/instruction on selected courses, programs and functions.
  • Performs additional duties as required or assigned.

Other Information :

  • This is a grant funded position

Competencies and Skills

  • Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
  • Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
  • Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
  • Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

  • Required Bachelor's Degree

Working Conditions

  • Prolonged periods of sitting.
  • Work with computers, typing, reading or writing.

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