What are the responsibilities and job description for the Patient Access Representative position at Northern Nevada HOPES?
The Patient Access Representative is the first face and voice for Northern Nevada HOPES. Patient Access Representatives are important members of the Integrated Healthcare Model at Northern Nevada HOPES and provides excellent communication about patient needs and services to medical and supportive services team members; providing excellent communication and attention to detail. The Patient Access Representative works in partnership with patients to schedule appointments, provide reminders, identify and ensure eligibility for services, and displays a desire and passion for changing the lives of vulnerable patients. The Patient Access Representative serves on a fluid team that provides direct patients services and is assigned to tasks as needed to ensure an outstanding patient experience.
Named one of the Best Places to Work in Northern Nevada in 2015, 2018, and 2019 we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee health, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING benefits program at HOPES Benefits Overview 24-25.pdf
Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as diverse as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.
To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and will be inducted into the Best Places to Work Hall of Fame for being a three-time winner in five years. All our careers are listed on our Careers page at https://www.nnhopes.org/about/careers/. If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter at https://www.nnhopes.org/newsletter/.
Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.
We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.
Named one of the Best Places to Work in Northern Nevada in 2015, 2018, and 2019 we offer a great deal of attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where there are free options for employee health, vision, dental and basic life insurance for full-time employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives. Check out our AMAZING benefits program at HOPES Benefits Overview 24-25.pdf
Fit is as important as function at HOPES. We enjoy a VERY special collaborative culture that thrives on open communication and valuing everyone's contribution to the team. We are as diverse as the populations we serve! However, we all agree on our dedication to optimizing wellness for the people we serve and understand we ALL are responsible for the mission of Northern Nevada HOPES.
To find out more about HOPES, visit our website at https://www.nnhopes.org/. We have a great mission and will be inducted into the Best Places to Work Hall of Fame for being a three-time winner in five years. All our careers are listed on our Careers page at https://www.nnhopes.org/about/careers/. If you'd like to learn more about what HOPES is doing in the community, sign up for our newsletter at https://www.nnhopes.org/newsletter/.
Northern Nevada HOPES is a Federally Qualified Health Center and Patient Centered Medical Home.
We are a Drug-Free Workplace and utilize E-Verify to confirm work eligibility.
