Office Manager/Bookkeeper

Job Overview
We are seeking a highly organized and driven Office Manager to drive organization and results in a small/start up company setting. This is a unique position where we are seeking someone that excels well with being the center point of our operations and can make vast improvements in our efficiencies and operating software quickly and accurately. We are a small company that is growing rapidly and seek a person to be a key driver to move the company forward with working in the office by themselves and be in a 1:1 environment.

The ideal candidate will play a crucial role in ensuring the efficiency of our administrative functions while providing support to staff and management. This position requires tech savviness of google workspace, QuickBooks Online and quick learning of our CRM operating software (Field Pulse) along with strong clerical skills, effective communication abilities, and a knack for multitasking in a multi task environment.

Overtime opportunities available on weekends as desired but not required and not always available.

Duties

• Gain a quick grasp of our operating software and have the confidence and ability to acquire proficiency in the program within first couple weeks.
• QuickBooks Online proficiency, knowledge and hands-on experience a MUST.
• Answer Phone and Respond to All incoming emails, text messages and web inquiries.
• Creating efficiencies and organization to drive company growth.
• Basic understanding of inventory and drive efficiencies and organization of current unorganized inventory methods.
• Help owner of company drive marketing solutions and growth strategies with limited owner availability during busy times of the season.
• Timesheets & Payroll responsibilities.
• Invoicing A/R
• Bills A/P
• Maintain upkeep of office space
• Maintain Databases
• Monthly Maintenance Sign-Ups/Renewals
• Scheduling Service Calls
• Schedule annual maintenance
• Schedule designer sales appointments
• Schedule and maintain install calendar
• Customer Care and Follow up
• Order materials for each job and stage for crew.
• Receive Deliveries
• Prep & stage job materials
• Assist with proposals & sales prepping and organization.
• HR – Employee performance evaluations, training
• Provide weekly reports (P&L, Lead source, etc)
• Special projects (get bids, setup/maintain CRM, research, plan company get togethers, employee of the month, etc)
• Facebook posts
• Monthly email newsletter
• Book, schedule and organize trade shows for the sales team.

Skills

• QuickBooks Online Knowledge proficiency an absolute must.
• Quick Learning curve on CRM software (FieldPulse)
• General people skills of kindness and problem solving.
• Proficient in clerical duties with strong attention to detail.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with the ability to manage multiple priorities effectively..
• Ability to train staff on new procedures or software applications as needed.
• A proactive approach to problem-solving with strong decision-making capabilities.
• Able to work 1:1 with owner and be a key source of help to grow the operation.

Join our team as an Office Manager where you can make a significant impact on our operational success while being the driving force of a family friendly culture and work environment.

Job Types: Full-time, Part-time

Pay: $23.00 - $25.00 per hour

Expected hours: 32 – 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• QuickBooks Online: 2 years (Required)

Ability to Commute:

• Newbury Center, OH 44065 (Required)

Ability to Relocate:

• Newbury Center, OH 44065: Relocate before starting work (Preferred)

Work Location: In person

Salary : $23 - $25