What are the responsibilities and job description for the Parking Operations Specialist position at Northern VA Community College?
Title: Parking Operations Specialist
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Nonexempt
Hiring Range: $18/hr
Full Time or Part Time: Part Time
Additional Detail
Job Description:
General Description:
This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
Duties and Tasks:
This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
Duties and Tasks:
- Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
- Manage Print Services, ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
- Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary.Escalate tickets to Tier 2 as needed.
- Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
- Operating a state enforcement vehicle while preforming duties.
Essential Functions:
- Front Desk
- Manage Print Services Support
- Parking Enforcement
Special Assignments:
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
Required KSAs:
- Ability to interpret and apply policies, procedures and guidelines.
- Communication and customer service skills
- Good problem solving and critical thinking skills.
Minimum Qualifications:
- Customer service experience
- Computer experience working in a Windows environment
- Valid Driver’s License
Additional Considerations:
- Experience in an office environment.
- Cash-handling experience
- Experience dealing with customer concerns and problems.
Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer
Salary : $18
