What are the responsibilities and job description for the Testing Center Assistant position at Northern VA Community College?
Posting Summary
Working Title
Testing Center Assistant
Role Title
Trainer Instructor I
Role Code
29111-FP
FLSA
Nonexempt
Pay Band
03
Position Number
280W1169
Agency
Northern VA Community College
Division
NV280-Provost Alexandria
Work Location
Alexandria - 510
Hiring Range
$18
Emergency/Essential Personnel
No
EEO Category
F-Admin Supp
Full Time or Part Time
Part Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Monday-Thursday 10:30am-7:00pm with flexibility to allow for evening coverage if needed
Sensitive Position
No
Job Description
General Description:
The Testing Center Assistant is responsible for the administration of computerized and paper-based exams and proctoring services at the Alexandria Campus Testing Center.
Duties and Tasks:
The Testing Center Assistant is responsible for the administration of computerized and paper-based exams and proctoring services at the Alexandria Campus Testing Center.
Duties and Tasks:
- Perform intake of proctoring requests and appointment registrationsFollow test set-up procedures, administer exams to students, explain test results to students when applicable, and follow post-test procedures.
- Ensure academic integrity by monitoring students using electronic monitoring software, surveillance cameras, and periodic walk-arounds
- Assist students, faculty, and staff via email, phone, and in-person by explaining the services offered in the Testing Center and answering questions related to testing including placement exams, make-up exams, and accommodated exams.
- Maintain accurate posting of test scores in Student Information System and accurate recordkeeping of test information.
- Help students with common PC issues that arise during computer-based testing.
- Keep testing materials stocked and testing lab and office well maintained.
- Assure testing services provided are in accordance with college-wide policies, regulations, and standards.
- Applicants must reside in Virginia, Maryland or Washington, DC.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
Required KSAs:
- Strong oral and written communications skills
- Excellent customer service skills
- Good attention to detail and organizational skills
- Computer competency with ability to learn new technology
Minimum Requirements:
- Experience in high traffic customer service and/or educational support field
- Experience using Microsoft Office Suite.
- Experience interacting with diverse populations
- May not be a current NOVA student
Additional Considerations
Additional Considerations:
- Experience in test administration and/or proctoring
- Experience working in higher education environment
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
no
Posting Detail Information
Posting Number
WGE_2439P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
03/13/2025
Job Close Date
03/27/2025
Open Until Filled
Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $18
