Food and Beverage Director

POSTED: April 11th, 2025 DEADLINE: Until Filled

JOB DESCRIPTION

POSITION: Food and Beverage Director

DEPARTMENT: Food & Beverage

LOCATION: Resort

SUPERVISOR: General Manager

EMPLOMENT: Full Time

SALARY: $50,000 - $70,000 (Exempt)

LICENSE STATUS: Key-Employee

DESCRIPTION:

The Director of Food & Beverage (F&B) is responsible for the overall supervision and

direction of the Resort’s F&B operations. Must have experience in running multiple

F&B outlets including Banquets, Buffets, Fine Dining, Quick Serve, and Beverage

operations both front and back of house. Must have a thorough understanding of proper

food preparation and food service, but also a firm grasp of menu building, COGS, and

total financial aspect of F&B operations.

RESPONSIBILITIES:

• Provide excellent Guest Service to guests, internal and external through active

• Shall be required to read, implement, and adhere to all NWCR Policies and

Minimum Internal Control Standards, Indian Gaming Regulatory Act, LVD

Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards,

NWCR Casino Employee Handbook, Food & Beverage Department Policy and

Procedure Manual.

• Achievement of budgeted food sales, beverage sales, labor costs, COGS and

• Hiring, training, mentoring, and discipline of all F&B Team Members.

• Analyse F&B offerings from a profitability standpoint.

• Completion of Customer Follow-up calls on a timely basis.

• Timely analysis of F&B Prices in relation to competition.

• Participation and input towards F&B Marketing activities.

• Cooperation with Marketing of Sales Promotions & Mailings.

• Quarterly competitive analysis by calling competition and gathering data such as

• Oversee telemarketing to previous clients to inquire about possible future

• Development and maintenance of all department control procedures.

• Handle all F&B inquiries and ensure timely follow up on the same business day.

• Co-ordinate with all large group meeting/banquet planners their specific group

contracts, estimated and actual function statements.

• To confirm all details relative to group functions with meeting/banquet planners.

• Attendance and participation at weekly F&B and Leadership meetings.

• To lead all menu planning and pricing activities.

• Be always available to Restaurant/Kitchen Staff in case of emergency.

• Must have a complete knowledge of Fire Procedures.

• All other duties as directed by the General Manager.

• Participation in Manager on Duty shifts as required.

• Assure bar inventory for functions, including opening and closing inventories,

• Assure the maintenance of bar control policies.

• Assure the completion of weekly schedule and shift duties.

• Monitor all staffing levels for business fluctuation.

• Completion of monthly inventory.

• Assure timely completion of function bills.

• Assure the ordering and purchasing of beer, wine, liquor, and food.

• Consistent check of F&B quality, banquet services and pallet presentation.

• Ensuring that services meet customer specifications.

• Establish a rapport with groups to ensure guest satisfaction and repeat business.

• Minimize number of customer complaints.

• Ensure a professional attitude and proper business attire when on property, ready

• Teamwork-Relations with co-workers and management.

• Ensuring high quality of F&B Guest Services and department phone handling.

• Responsible for accurate handling of monies including ensuring accuracy of

• Meeting with purveyors on a regular basis to ensure we are receiving this highest

• Responsible for staff training and development.

• Ensure all staff have proper certifications.

• High employee retention.

• Personal development and growth.

• Responsible for overseeing all scheduling within the department.

• Minimize the number of Workmen's Compensation claims.

• Report any deficiencies in equipment and facilities.
• To remain in compliance with Casino Regulatory policies and procedures,

employees are required to attend all necessary meetings and training facilitated by

Management.

• Required to actively participate in the LVD/Northern Waters Safety Committee.

MINIMUM QUALIFICATIONS:

• High School Diploma or GED Equivalent.

• Ability to be ServSafe certified within the first 90 days of employment.

• Minimum 15 years of F&B Management Experience.

• At Least 5 years as Director of multiple outlets with an excess of $2 million a year

• At Least 5 years’ experience managing staffing levels of over 75 People.

• Current Driver’s License.

• Must pass background checks and other pre-employment screenings necessary to

PREFERRED QUALIFICATIONS:

Culinary degree from accredited learning institution.

10 plus years of casino F&B experience

5 plus years in Native American Gaming

The above statements are intended to describe the general nature and level of work performed by people

assigned to this classification. They are not intended to be construed as an exhaustive list of all

responsibilities, duties and skills required of personnel so classified. Management retains the right to add

or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen

and applicable background checks related to the position.

PREFERENCE FOR HIRING:

Preference shall be given when it is established that the applicant meets the

qualifications as stated in the job description. The following order shall be adhered

to for hiring:

• Enrolled LVD Tribal Member

• Parents/Legal Guardian of LVD Tribal member children and spouses of

• Other Native Americans

• All Others
  

Date Approved by LVD Gaming Commission: 05/16/2023.

Date Approved by the Public Enterprise Finance Commission (PEFC): 08/29/2023.

Northern Waters Casino Resort

P.O. Box 129, N5384 US 45

Watersmeet MI, 49969

Email: hr@lvdcasino.com

Website: http://www.lvdcasino.com/Content/Careers.cfm

Phone: 906-358-4226 Ext. 7318

Fax: 906-358-4913