What are the responsibilities and job description for the Cashier - Sales Associate position at Northgate Tommy's Express?
Join our phenomenally successful team at Northgate Tommy's Express Car Wash! Tommy’s Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy’s Express, we deliver the ultimate car wash experience. We offer convenience for today’s fast-paced customer, like our no-hassle monthly club that can be managed right from our mobile app and license plate reader that allows customers to enter our wash in just seconds.
We are growing quickly and looking for motivated individuals to be a part of our winning team! We offer a great work environment, excellent training, professional development, competitive pay, and benefits. If you are great with customer service, confident with technology, enjoy working in a fast-paced but supportive team environment, you will love Tommy's Express!
We are growing quickly and looking for motivated individuals to be a part of our winning team! We offer a great work environment, excellent training, professional development, competitive pay, and benefits. If you are great with customer service, confident with technology, enjoy working in a fast-paced but supportive team environment, you will love Tommy's Express!
Cashier / Sales Associate
General Duties and Responsibilities
- Provide our guests with a “World Class” experience by greeting our guests in a professional and courteous manner.
- Has a thorough understanding of Tommy’s Express products and promotions to effectively drive sales by providing a solution.
- Resolve guest complaints and ensure maximum guest satisfaction.
- Associate, you should stay up to date with product features and maintain our store’s visual appearance in high standards.
- Drive sales results by creating strategic plans and initiating actions that maximize efficiencies and eliminate obstacles.
- Demonstrate and maintain the highest levels of customer service.
- Excellent sales service to ensure high levels of customer satisfaction through
- “Go the extra mile” to drive sales
- Welcoming customers to the store and answering their queries
- Process POS (point of sale) purchases
- Collaborate with co-workers to ensure proper guest service
- Build productive trust relationships with guests
- Maintain a positive work environment by acting and communicating in a manner so that you get along with customers, clients, vendors, coworkers, and management
Job Requirements
Education, Experience and Requirements
Education, Experience and Requirements
- High school diploma or the equivalent
- Prior sales experience preferred
- Must possess superior communication and problem-solving skills
- Collaborative with strong influencing and interpersonal skills
- Highest level of integrity and ethics, both professional and personal
- Excellent attention to detail
- Hands-on experience with POS transactions
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely, professional manner
- Availability to work flexible shifts
Job Knowledge, Skills and Abilities
- Ability to use a computer, tablet, smart phone, software, and the internet.
Physical Demands
- Regularly required to sit, stand, reach, bend and move about the facility as needed.
- Must be able to lift and carry up to 30 lbs.
Work Environment
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. All safety equipment is provided. Employee will be working in AC as well as outside throughout the work day.
Northgate Tommy's Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate Tommy's Express is also a proud participant of the E-Verify Program.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud. All safety equipment is provided. Employee will be working in AC as well as outside throughout the work day.
Northgate Tommy's Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Northgate Tommy's Express is also a proud participant of the E-Verify Program.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
