What are the responsibilities and job description for the Community Manager position at Northland?
About the Community: The Estates at Heathbrook is a 384-unit community in Ocala, FL. At this community, residents have exclusive access to different amenities, like an oasis swimming pool, 24-hour fitness center, clubhouse, and indoor racquetball, tennis courts, and a volleyball court.
About the Role: Northland is seeking a dedicated Community Manager to oversee day-to-day operations at the community. The Community Manager will monitor and enforce compliance with all company policies and procedures, provide supervision of onsite staff and vendors, and adhere to deadlines on legal or financial responsibilities of the community. In addition, the Community Manager will be responsible for profitability, cost control, and maintaining the operating budget.
Northland's management team always maintains the highest level of professionalism and customer service when working with our residents, vendors, and guests. As part of our promise to deliver a top-tier experience to our residents, the Community Manager will be expected to proactively manage any concerns escalated to management as we strive to provide the best living experience at our communities.
Qualifications & Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- At least two years of experience in multifamily property operations.
- Experience managing direct reports, including maintenance staff and contractors preferred.
- The ability to multitask and manage time effectively while adhering to certain deadlines.
- Strong communication skills and the ability to work collaboratively with staff, residents, and vendors.
- The desire to strategically advertise the community while staying in-tune with a competitive market.
- Experience with Yardi software preferred.
Benefits Highlights:
- Competitive Bonus Structure
- 401(k) Company Match
- Medical, Dental, & Vision Insurance
- Generous PTO (including birthdays & well-being time)
- Employee Apartment Discounts
- Employee Assistance Program
- Educational & Vocational Assistance
Northland is a proud Equal Opportunity Employer and a Drug Free Workplace.
