Beverage Cart Server

Description

Job Summary

• THIS IS A SEASONAL POSITION BEGINING IN MAY 2025
  
  

We are seeking a friendly, reliable, and customer-oriented Beverage Cart Worker to join our team at Northmoor Country Club. The ideal candidate will be responsible for providing exceptional service to golfers by delivering a variety of beverages, snacks, and light refreshments while ensuring an enjoyable experience for guests on the course. This position requires excellent communication skills, attention to detail, and a positive attitude.

Job Tasks/Duties

• Greet golfers in a friendly and professional manner, offering drinks, snacks, and assistance as needed.
• Respond to customer inquiries and requests promptly and courteously.
• Provide information on beverage and snack options available on the course.
• Drive the beverage cart along the golf course, stopping at regular intervals to serve golfers.
• Ensure that a wide range of beverages (alcoholic and non-alcoholic) and snacks are available and well-stocked.
• Prepare and serve drinks in accordance with established protocols and safety guidelines.
• Accurately handle cash, process transactions, and operate a POS system.
• Keep track of inventory levels on the beverage cart and notify the supervisor when supplies are running low.
• Replenish beverages and snacks from the clubhouse as needed.
• Ensure the cart is clean, well-organized, and properly stocked at all times.
• Comply with all local laws regarding alcohol service and ensure responsible alcohol consumption.
• Maintain cleanliness and safety of the cart, equipment, and surrounding areas.
• Adhere to all health and safety guidelines to ensure a safe work environment for both staff and customers.
• Collaborate with other golf course staff to ensure smooth operations and high levels of customer satisfaction.
• Assist in other duties as assigned by the F&B Supervisor or Director of F&B.
  
  

Requirements

Job Knowledge, Core Competencies, and Expectations

• Strong interpersonal as well as written and oral communication skills.
• Consistently follows all proper sanitation practices, including those related to personal hygiene.
• Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
• Promotes member satisfaction through recognition and introductions to others.
• Knowledge of and ability to perform required role during emergency situations.
• Ability to work independently and as part of a team.
• Ability to drive a golf cart safely and responsibly.
• Positive, friendly, and professional attitude.
• Must be physically able to stand, walk, and lift up to 30 lbs throughout the shift.
• Must be 18 years of age or older, in accordance with local laws governing alcohol service in Lake County, IL.
• Prior customer service or food and beverage experience is preferred, but not required.
  
  

Working Conditions

• Work is performed outdoors in various weather conditions (sun, rain, heat, etc.).
• Flexibility to work weekends, evenings, and holidays, especially during peak golf seasons.
• Must be comfortable with a fast-paced environment and interacting with a variety of people.
  
  

Education And/or Experience

• One year or more related experience and/or training.
• High School diploma or GED preferred.
  
  

Licenses And Special Requirements

• Food safety certification.
• Alcoholic beverage certification.
• Is of legal age to serve alcoholic beverages.