Customer Service

Job Description

Are you looking to start a career or break into the insurance industry? We want highly motivated and determined job seekers to APPLY TODAY. No matter your insurance experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this stable field. We provide our new Customer Service Representatives with ongoing training, mentoring from senior insurance advisors, and support on their path to success so they can best serve our customers!

Salary: $35000.00 - $45000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Career Growth Opportunities

• Process customer policy change requests.
• Handle all incoming claim calls from customers.
• Document each customer contact in customer management software.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Provide exceptional customer service.

• Report to our office each workday (This is NOT a Remote job).
• Possess an upbeat, positive and enthusiastic attitude.
• Must have ability to multi-task.
• Must be highly self-motivated.
• Must be a good team player and be able to give and welcome feedback from your manager and piers.
• If not licensed for Property & Casualty insurance, must be able to pass the required test and criminal background checks. Cost for licensing reimbursed upon completion of 30 days of employment.