WHOLESALE PARTS MANAGER

Job Description

Job Description

Job Description

Job Title : Wholesale Parts Manager

Department : Parts Department

Reports To : Parts Manager

FLSA Status : Exempt

Prepared By : James Womack

SUMMARY

Manages the Wholesale Parts division of the Parts Department under the supervision of the Parts Manager. Solicits parts business from assigned accounts through personal and phone contracts.

ESSENTIAL DUTIES

Essential Duties include the following. Other duties may be assigned.

• Assists in forecasting goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of the wholesale parts department staff.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Assists in stock order procedures.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Assists in developing and applying an aggressive wholesale parts program to produce profit.
• Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
• Provides technical assistance to parts department employees.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Assists in directing shipping and receiving efforts to ensure timely processing.
• Assists in monitoring daily reports such as DOE, DOC, and sales productivity.
• Develops and utilizes a lost sales tracking report.
• Assists in directing outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Develops sales promotions.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Assists wholesale account customers in selecting required parts or accessories in a friendly, professional, and efficient manner.
• Replenish assigned inventory as needed.
• Sets up orders for daily shipment, delivery, or pick-up.
• Locates or orders parts as needed.
• Prepares invoices for parts to be delivered to wholesale customers.
• Maintains and solicits wholesale accounts in person and by telephone.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Keeps parts manager informed on the status of accounts.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
• Maintains professional appearance.

SUPERVISORY RESPONSIBILITIES

Manages a staff of approximately 5 employees who are employed in a sales or support capacity. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

LANGUAGE SKILLS

MATHEMATICAL SKILLS

REASONING ABILITY

CERTIFICATES, LICENSES, REGISTRATIONS

Manufacturer Training

Valid Driver's License

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud. While performing the duties of this job, the employee occasionally exposed to moving mechanical parts and high, precarious places. The employee is occasionally exposed to fume or airborne particles and toxic or caustic chemicals. The employee is occasionally exposed to extreme heat.

Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.