WHOLESALE PARTS MANAGER

• Assists in forecasting goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, counsels, and monitors the performance of the wholesale parts department staff.
• Establishes individual parts inventory levels and balances them for maximum turnover.
• Monitors and adjusts inventory to minimize obsolescence.
• Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
• Assists in stock order procedures.
• Analyzes sales, expenses, and inventory monthly to maintain profit goals.
• Assists in developing and applying an aggressive wholesale parts program to produce profit.
• Ensures that the same high quality level of service provided to outside customers is also provided to internal dealership customers.
• Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
• Provides technical assistance to parts department employees.
• Coordinates a prompt, efficient, and timely flow of paperwork.
• Assists in directing shipping and receiving efforts to ensure timely processing.
• Assists in monitoring daily reports such as DOE, DOC, and sales productivity.
• Develops and utilizes a lost sales tracking report.
• Assists in directing outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
• Develops sales promotions.
• Takes advantage of all manufacturers' inventory co-op advertising.
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership's guidelines.
• Ensures that all dealership purchases are properly accounted for before payment is made.
• Assists in the collection of past-due accounts.
• Assists wholesale account customers in selecting required parts or accessories in a friendly, professional, and efficient manner.
• Replenish assigned inventory as needed.
• Sets up orders for daily shipment, delivery, or pick-up.
• Locates or orders parts as needed.
• Prepares invoices for parts to be delivered to wholesale customers.
• Maintains and solicits wholesale accounts in person and by telephone.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Keeps parts manager informed on the status of accounts.
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales.
• Maintains professional appearance.

• High school diploma or equivalent. Two to four years parts warehouse related experience and/or training.

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  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Ability to read, analyze, and interpret general business periodicals or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.

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  Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with a variety of abstract and concrete variables.

Manufacturer Training

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Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodation@nsautogroup.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.