What are the responsibilities and job description for the Front Desk Associate position at Northside Plastic Surgery?
Job Details
Are you an experienced professional looking to join a company that will appreciate your talent and hard work? We are seeking a highly professional, personable and motivated individual to join our team of hard-working, caring professionals as our new Front Desk Representative!
Our Company
Northside Plastic Surgery is a premier plastic surgery practice that offers an array of cosmetic treatments and provides exceptional care and professional services thanks to a dedicated and experienced team. This boutique practice services the North Fulton area and has exceptional plastic surgeons and a med spa that offers a range of advanced treatments.
Overview
This unique opportunity is for someone who enjoys both traditional healthcare and the high-end customer experience in a well-recognized plastic surgery and medspa practice.
Candidates must have a highly professional and courteous conduct with an emphasis on confidentiality and professional appearance. We are looking for a team player with a “can do” attitude and the ability to drive sales. Our Front Desk Representative will be responsible for the entire customer experience.
Responsibilities include:
- Check patients in/out in a timely and professional manner
- Timely and accurately enter or update the patient information in the practice management system, scan required documents.
- Collect payments and fees, where applicable.
- Answer phones in a timely and professional manner, direct calls to appropriate person, take messages and check voicemail messages.
- Monitor physician schedules daily and communicate schedule changes and appointment issues.
- Complete daily reporting, record keeping and reconciliation.
- Solicit feedback on customer experience.
- Supports team members to ensure patient satisfaction and overall efficiency of the practice.
- Other duties and general administrative tasks as needed.
Key Behavior:
- Self-motivating individual
- Business and financial acumen
- Team player
- Customer oriented
- Sales driven
- Positive attitude
- Ability to multi-task
- Ability to maintain confidentiality
Requirements:
- High school diploma or equivalent (Completion of relevant certificate program preferred, College degree highly preferred)
- 1 years of experience working as a front desk receptionist, administrative assistant or other relevant role in a medical practice
- Plastic surgery and/or dermatology practice experience strongly preferred
- Strong interpersonal communication skills
- Excellent organizational and time management skills
- Friendly and compassionate disposition
- Neat, professional appearance
- Ability to work independently or as part of a team
- Dedication to maintaining confidentiality of all patient records
- Experience with practice management software (Experience with NexTech is a plus!) and office suite programs.
Base compensation is competitive and commensurate with qualifications & experience but flexible for the right individual! If you feel you meet the requirements above and can be our new Front Desk Representative, we encourage you to apply today!
No phone calls please. Please submit your resume through really for consideration. Thank you!
Job Type: Full-time
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Experience:
- Plastic Surgery: 1 year (Preferred)
Ability to Commute:
- Alpharetta, GA 30009 (Required)
Ability to Relocate:
- Alpharetta, GA 30009: Relocate before starting work (Required)
Work Location: In person