What are the responsibilities and job description for the INTAKE ADMISSIONS COORDINATOR position at Northstar Behavioral Health Network?
Northstar Behavioral Health is a team of professionals that specialize in medication for opioid use disorder through a multi-faceted programming structure for those battling opioid addiction and / or stimulant addiction.
Key Result Areas :
50% conversion rate of referrals into admits
85% occupancy of NBH facilities
85% of new admits making it 7 days or more
Job Duties and Responsibilities : (Essential Functions)
Serve as initial NBH contact for referents, counties, and third-party payers. Schedule intake interviews and schedule with staff.
Describe NBH program / services to referents and potential clients. Develop and maintain working relationships with referents, clients and payers.
Interview and assess referred clients for admission to programs.
Schedule admissions and maintain current client lists.
Coordinate and assist with admissions at various locations as needed.
Maintain client data and prepare reports for evaluation and budget proposals.
Verify insurance coverage for each CD and MH client (pre-authorization) prior to admittance.
Assist in securing funding authorizations prior to admission through CCDTF, PMAPs, commercial policies, and private pay.
Track and maintain comprehensive assessments. Communicate new or updated needs to counseling staff.
Role model behavior which is consistent with and supportive of people in recovery from substance use disorder. Such behavior will include upholding ethical standards of the program and reliable attendance.
Participate in weekly staffing meetings and supervision meetings.
Provide court, Department of Corrections, and other referral sources with updates and coordination of client intakes.
Work cooperatively with outside agencies.
Intake coordination into outpatient, sober living etc. and recommended continuum of care following.
Facilitation of referrals to mental health services as identified by a client's comprehensive assessment or treatment plan.
Other duties may be assigned.
Requirements
Required Skills and Experience : (Minimum requirements in terms of educational background, work
experience, licenses / certifications or other knowledge skills and abilities)
Prior office experience required and understanding of substance use disorder treatment preferred.
Excellent communication and detail orientation are essential.
Experience with Excel and clinical databases.
Ability to effectively handle detail; able to prioritize multiple projects.
Possess demonstrated ability to relate well to diverse staff and client population and to manage personnel, agency, and client information in a confidential and professional manner.
High School diploma / GED required; some college preferred
Must be able to pass DHS background study and be free of communicable disease.
Must be 18 years or older.
First Aid / CPR certification (or ability to obtain within 30-days of hire);
Minimum of 1 year free from substance abuse;
Valid Driver's License and acceptable driving record; and
Physical ability to perform duties as required by the position.
Additional Skills and Experience : (Preferred or helpful)
Skilled in the process of identifying and assessing a wide range of client needs;
Knowledgeable about local community resources and how to use those resources for the benefit of the client;
Familiar with Medicated Assisted Treatment (MAT) Model
Familiar with Procentive, Electronic Health Record System
Ability to handle multiple tasks simultaneously;
Are reliable, organized, professional and highly dependable - can be counted on to work independently.
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