What are the responsibilities and job description for the Outpatient Technician position at Northstar Behavioral Health Network?
Description:
Summary:
Northstar Behavioral Health Network is a team of professionals that specialize in serving those battling substance use disorders, specifically Opioid Use Disorder and Stimulant Use Disorder. Also specializing in those needing Intensive Residential Treatment Services (IRTS).
Essential duties and responsibilities include the following (other duties may be assigned):
- Maintain current knowledge of house and client activities.
- Transport clients to and from appointments, intake pickups, discharge drop-offs, etc.
- Ensure all passengers in the vehicle are compliant, safe, and non-volatile.
- Plan work tasks to coincide with programming requirements.
- Set priorities in monitoring clients, making house rounds, documentation of pertinent information and completion of other assignments.
- Highly dependable and can be counted on to work independently, having the ability to work with little direction.
- Maintain an up-to-date knowledge of program philosophy and policies and procedures, 245G requirements, house operations, including client rights and confidentiality.
- Assist counselors with intake/admission procedures, orientation of new clients and co-workers.
- Encourage clients to achieve their goals by functioning as a positive role model.
- Participate in client recreational activities with a positive attitude.
- Serve as a resource for clients through knowledge of services and opportunities in the community.
- Documentation of client information in the communications log and completion of other relevant forms.
- Objectively document client-related topics in client files and communication logs.
- Be diplomatic and exhibiting sensitivity toward other staff and client’s feelings, needs, values, and opinions.
- Complete clerical assignments such as faxing, copying programming materials, stocking packets/forms, typing documents in Word and updating Excel spreadsheets.
- Assist in food preparation, and facility cleaning duties as needed.
- Adhere to attendance and absence policies.
- Punctual in reporting for work and shift change reports.
- Participate in rotational and/or off-shift schedules, including a holiday rotation schedule, as applicable.
- Able to work additional hours/off-shift as needed.
- Valid Driver’s License with acceptable driving record
- CPR/First Aid Certification or attain within 30 days of employment
- Must be able to pass a background check
- Knowledge of all MN Statutes related to providing services for the population NBHN serves, and willingness to learn, understand, and carry out regulations with integrity
- Must understand and follow NBH's Drug and Alcohol Policy
- Must be at least 18 years old.
- Proficient computer skills, including knowledge in MS Office, and Google Suite programs
