What are the responsibilities and job description for the Outside Service Professional position at NORTHSTAR GOLF CLUB?
SUMMARY - Outside Service Professional - Seasonal Position - Tipped Position $$
Expected Start Date: March
Members of the Outside Service Team are responsible for assuring exceptional, first class service for our guests. Outside Service Team Members must give a positive first impression of the golf course as well as contribute to maintaining a functional course through guest assistance, cleaning of golf carts, and other appointed tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The outside service position provides exceptional service in the following positions:
- Equipment/Bag Drop Attendant.
- Driving range attendant and practice ball retrieval.
- Practice Area attendant - Chipping green/Putting Green.
- Golf Cart Cleanliness - Wash, stock, detail, and staging.
- Initiates contact with guests with a robust welcome and the willingness to assist the guest.
- General restroom and Building and Grounds / Facility Upkeep.
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE
- Ability to work well under pressure and balance multiple priorities and assignments.
- Must be highly service focused with a desire to engage with guests.
- Demonstrated initiative – ability to think, work, and make decisions to solve guest concerns based on sound judgment.
- Must be comfortable working in a fast paced environment where continuous improvement is expected.
- Must be able to consistently achieve high work standards; attention to detail, accuracy and timeliness a must.
- Ability to respond to common inquiries or complaints from guests, team members, or supervisory personnel.
- Ability to define problems, collect data, establish facts, and draw valid conclusions as to course of action.
WORK ENVIRONMENT The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
- Have the ability to lift 50 pounds occasionally.
- Be able to work weekdays, weekends, and holidays, mornings and evenings as business demands.
- Must be able to stand for continuous periods of time.
Job Types: Full-time, Part-time
Pay: $11.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Vision insurance
Schedule:
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Weekends only
Work Location: In person
Salary : $11 - $15
