What are the responsibilities and job description for the Managing Partner, Family Service position at Northstar Memorial Group?
NorthStar Memorial Group is seeking a Managing Partner of Family Service at Resthaven Memorial Gardens and Funeral Home in Frederick, MD. With a collaborative team structure, each Managing Partner has the chance to make a lasting impact, driving the entrepreneurial spirit that defines us and our teams. As a Managing Partner, you will set fair and achievable goals, ensuring every employee contributes to our growth and success. Our team is ever-growing, dedication is valued, potential is recognized, and ethical leadership is celebrated.
Responsibilities
- Monitor daily activities of the sales team to ensure that each Sales Advisor is properly representing the company, policies, prices, merchandise, and services within the guidelines of state and federal laws
- Provide training to counselors regarding internment orders, interment verification procedures, property cards, interment cards, quitclaims, sales contracts, deeds, issue resolution forms, and other documents required by state law or company policy
- Ensure that FTC and state law requirements, as pertain to cemetery and funeral operations and sales, are understood and adhered to by all sales staff
- Develop marketing plans to ensure effective community awareness and lead development
- Review and evaluate sales staff efforts and sales production every week
- Ensure that all counselors can conduct thorough presentations for cemetery, cremation, and funeral services and are skilled in door-to-door canvassing, telemarketing, referral generation, and closing
Qualifications
- 5 years of experience in a sales role in the funeral and cemetery profession is strongly preferred
- 2 years of experience in a sales management or supervisory role
- Proficient in MS Excel, Word, and PowerPoint
- Professional communication and effective leadership skills
We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.
