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Mortgage Banker

Northwest Bank
Muncie, IN Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/13/2025
Job Description

The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.

Essential Functions

  • Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
  • Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
  • Work as part of a team
  • Work with on-site equipment
  • Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk
  • Assist with borrower communication for construction loan overflow
  • Manage mortgage activity according to bank strategies
  • Interview borrowers to initiate complete, accurate and timely loan applications and disclosures
  • Meet timelines associated with regulatory disclosures
  • Work with processing center to streamline the process from application to closing
  • Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems
  • Understand borrower needs and recommending appropriate loan products
  • Comply to investor, insurer, and bank policies and procedures
  • Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc.
  • Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production
  • Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits
  • Ensure loan decisions and recommendations are based on accurate information
  • Manage confidential and sensitive information appropriately
  • Respond to Quality Control reviews in a timely manner
  • Monitor and understand performance of individual portfolio
  • Pro-actively call on abandoned mortgage online applications
  • Respond to online requests for contact via Northwest website
  • Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products
  • Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source
  • Work cooperatively with referral sources and mortgage production staff
  • Project professional image that inspires confidence and trust
  • Manage flexible schedule to meet customer needs

Qualifications

  • Bachelor's Degree in related subject preferred
  • registration with NMLSR and annual renewal  Registering with the Registry and maintain registration  Obtaining a unique identifier through the Registry  Providing MLO unique identifiers to consumers Upon Hire required

Education

  • Bachelor's Degree in related area of study preferred

Work Experience

  • 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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