What are the responsibilities and job description for the Mortgage Banker position at Northwest Bank?
Job Description
The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.
Essential Functions
The Mortgage Banker is responsible originating high-quality mortgage and equity loans, while providing excellent service to borrowers and referral sources. This individual also cross-sells bank products and services, while participating as an active member of regional teams.
Essential Functions
- Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
- Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
- Work as part of a team
- Work with on-site equipment
- Originate permanent conventional and FHA/VA/RD residential mortgage loans, with purposes of purchase, refinance and construction for the centralized channel (Internet, phone, LOS/CRM referrals), home equity loans and lines of credit for the centralized channel (Internet, phone, LOS/CRM referrals), and obtain appropriate financial and credit data to properly disclose and analyze level of risk
- Assist with borrower communication for construction loan overflow
- Manage mortgage activity according to bank strategies
- Interview borrowers to initiate complete, accurate and timely loan applications and disclosures
- Meet timelines associated with regulatory disclosures
- Work with processing center to streamline the process from application to closing
- Maintain thorough knowledge of core lending products and rate/fee structure, thorough knowledge of loan origination system, and working knowledge of related systems
- Understand borrower needs and recommending appropriate loan products
- Comply to investor, insurer, and bank policies and procedures
- Understand and comply with mortgage industry regulations, including the Qualified Mortgage, Dodd-Frank, Home Mortgage Disclosure Act, Fair Credit Reporting Act, the Real Estate Settlement Procedures Act, the Community Reinvestment Act, Mortgage Disclosure Improvement Act, Truth-in-Lending laws, etc.
- Keep informed of changing rules and regulations, and local real estate and economic trends and developments that may affect loan quality or production
- Exercise good credit judgment to decision loans within the Retail Loan Policy and individual loan authority limits
- Ensure loan decisions and recommendations are based on accurate information
- Manage confidential and sensitive information appropriately
- Respond to Quality Control reviews in a timely manner
- Monitor and understand performance of individual portfolio
- Pro-actively call on abandoned mortgage online applications
- Respond to online requests for contact via Northwest website
- Maintain thorough knowledge of all Northwest products and services and actively recommending cross-selling opportunities, and of competitor products and recommending enhancements to NWSB products
- Promote and maintain a favorable image for the Bank, and customer loyalty by providing superior service to each customer and referral source
- Work cooperatively with referral sources and mortgage production staff
- Project professional image that inspires confidence and trust
- Manage flexible schedule to meet customer needs
- Bachelor's Degree in related subject preferred
- registration with NMLSR and annual renewal Registering with the Registry and maintain registration Obtaining a unique identifier through the Registry Providing MLO unique identifiers to consumers Upon Hire required
- Bachelor's Degree in related area of study preferred
- 3 - 5 years lending/banking experience, knowledge of secondary market and regulatory guidelines, customer service and sales experience