What are the responsibilities and job description for the Heavy Duty Counter Sales - Service Focus position at Northwest Drive Train?
Overview
We are seeking a motivated and customer-focused Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service while assisting them with their parts and service needs. Your ability to communicate effectively and your knowledge of heavy duty products will be key in ensuring customer satisfaction and driving sales.
Responsibilities
- Greet customers warmly and assist them with inquiries regarding transmissions, differentials, fan clutches, PTOs and pumps, as well as other products and services we offer.
- Utilize retail math skills to accurately process transactions and manage cash register operations.
- Negotiate pricing with customers to ensure a mutually beneficial outcome.
- Maintain organized inventory by restocking shelves and managing order fulfillment processes.
- Provide knowledgeable assistance in service diagnostics and recommendations.
- Communicate effectively with customers to understand their needs and provide tailored solutions.
- Assist in maintaining a clean and organized sales area to enhance the customer experience.
Experience
- Previous experience in a retail or sales environment is preferred, particularly in the automotive/heavy duty industry.
- Bilingual candidates are encouraged to apply, as this will enhance communication with a diverse customer base.
- Strong organizational skills are essential for managing inventory and ensuring efficient operations.
- A background in automotive or heavy duty service or diagnostics is a plus, enabling you to provide informed recommendations to customers.
Join our team as a Counter Sales Representative, where your skills will contribute to creating an exceptional experience for our customers while fostering your professional growth in the heavy duty industry.
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 45 – 55 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Professional development assistance
- Relocation assistance
- Vision insurance
Schedule:
- 10 hour shift
- Monday to Friday
- Overtime
- Rotating weekends
Work Location: In person
Salary : $24