Demo

Bilingual Case Manager

Northwest Family Services
Portland, OR Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 3/27/2025

This position coordinates the client’s on-going care from intake to discharge to ensure a positive service experience for youth and family.

What’ll you do:

· Conduct pre-engagement and intake meetings with youth and families who have been referred to the program.

· Identify client barriers to services and/or support and then design short-term solutions.

· Refer clients and/or their family members to services and resources as needed.

· Develop and maintain professional relationships with schools, juvenile justice, BHRN partners and other relevant community partners.

· Follow up on client progress after they have been given recommendations by the Medical Director.

· Follow up with clients and referral resources as needed.

· Maintain client documentation and ensure documentation follows Oregon Administrative Rules (OARs) as well as organization standards, protocols, procedures, and timelines.

· Serve as a positive role model for youth and positive support for families.

· Regular attendance Required.

· Other duties as required.

General Responsibilities

· Follow the protocol, policies, and procedures of the department and agency.

· Complete and submit reports as needed.

· Maintain and adhere to all Federal, State and County regulations regarding client confidentiality to include an understanding of 42 CFR-Part 2 and HIPPA.

· Provide culturally responsive services that are equitable, respectful, and relevant to people from a wide variety of cultures, backgrounds and orientations.

· Build rapport with youth clients, family members and community members

· An understanding of trauma informed work as well as those youth and adults who are affected by adverse childhood experiences.

· Attend meetings and trainings as required.

· Proficiency in Microsoft Office products such as Word, Excel, and Outlook

· Regularly participate in professional development.

Who you are:

· A high school diploma or equivalent is required.

· Bilingual in both English and Spanish is required for this position to include the ability to speak, read, and write fluently in English and Spanish.

· Experience with electronic health record system is preferred.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Language:

  • Spanish (Required)

Work Location: In person

Salary : $22 - $24

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