What are the responsibilities and job description for the Case Manager position at Northwest Family Services?
Case Manager
This position helps participants access resources that will support housing stability, food security as well as devices to mitigate the impact of disabilities and climate change
What you’ll do
· Screen referrals and assess client eligibility based on the program guidelines.
· Obtain documentation and complete the intake forms for eligible participants.
· Provide trauma-informed, strengths-based case management.
· Collaborate with clients to develop an action plan in order to address additional needs and goals.
· Submit funding requests and then follow up to ensure transactions have been completed.
· Provide participant referrals based on availability and individual need.
· Serve as a liaison and advocate for program participants in order to mediate any issues.
· Create and maintain accurate and up-to-date case files.
· Follow up as needed.
· Regular attendance is required.
Who you are
· Must have a minimum of a high school diploma or equivalent.
· Have a minimum of 2 years of experience working with vulnerable communities and people from diverse backgrounds.
· Experience working in a case management capacity with homeless or at[1]risk households preferred
Organizational Culture
Northwest Family Services, through our mission, practices and the services we offer, are committed to the belief that all people deserve dignity and respect. As we serve our communities, we will continue to work together to listen, to learn, and to act to overcome historic values and structures that have led to discrimination and inequities.
We are committed to creating a culture of belonging, where all staff are valued and given opportunity to grow and succeed equitably. We do not discriminate on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, primary language, ethnic background or socioeconomic status. NWFS pursues policies, strategies, and programs which promote cultural responsiveness in our daily work. We seek staff who share our vision and commitment to our communities.
Job Type: Full-time
Pay: $25.00 - $28.99 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Language:
- Spanish (Required)
Work Location: In person
Salary : $25 - $29
